Clinical Navigator & Referral Growth Specialist

PAM Health Specialty and Rehabilitation Hospital of Covington; Webster (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Benefits

Dental and vision benefits

Employee Assistance Program

Flexible spending accounts

401(k) with employer match

Paid time off

Tuition assistance

Job summary

PAM Health is seeking a Clinical Navigator to act as the face of our hospital in Texas, building referral networks and guiding patients through rehab stays.

You will work with the Director of Business Development and collaborate with admissions, nursing, and staff to optimize referrals and admissions. This role emphasizes customer service, program feedback, and cross-functional teamwork to support patient goals.

Qualifications

• Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech-language therapy required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Cultivates referral relationships, manages assigned territory, and completes patient assessments.
• Makes sales contacts as well as analysis of referral and admission data from the territory.
• Works with Admissions Manager and admission staff, nursing, and internal/external staff to facilitate referral conversion.
• Provides feedback and recommendations for program development and quality improvement initiatives related to customer service and satisfaction.

Skills

Relationship building

Sales experience

Education

Degree in a health-related field

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech-language pathology

Job description

PAM Health is seeking a Clinical Navigator to act as the face of our hospital in Texas, building referral networks and guiding patients through rehab stays.

You will work with the Director of Business Development and collaborate with admissions, nursing, and staff to optimize referrals and admissions. This role emphasizes customer service, program feedback, and cross-functional teamwork to support patient goals.