Clinical Medical Assistant - Patient Care & Phlebotomy

Massachusetts Eye and Ear Infirmary - MEI; Newton (MA); On-site; USD 47,000 - 52,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary in Boston is seeking a Medical Assistant to support healthcare teams by handling vital signs, patient intake, scheduling, and front-office duties onsite at 2000 Washington Street. This role collaborates with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

The ideal candidate will have 1–2 years of MA experience, strong interpersonal skills, and proficiency with EHR systems and medical office software.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
• Licenses: BLS Certification - Data Conversion - Various Issuers preferred
• Certification: Certified Medical Assistant (National Certification) - Data Conversion - Various Issuers preferred
• Experience: Direct MA experience or medical field work 1-2 years required
• Knowledge: Medical terminology, procedures, and protocols; privacy rules
• Ability to use EHR and medical office software effectively

Responsibilities

• Assist junior Medical Assistants with day-to-day questions and onboarding training
• Show patients to examination rooms, prepare equipment, interview patients, measure vital signs
• Explain treatments, medications, diets, and instructions; provide educational materials
• Perform general office duties: answer phones, take dictation, complete insurance forms; liaise with departments
• Collect blood, tissue, or other specimens; log and prepare for testing; perform phlebotomy if competent
• Maintain inventory of immunizations and check expiration dates
• Provide immunizations as applicable with certification or experience and supervision
• Improve departmental quality initiatives (two patient identifiers, hand hygiene)

Skills

Interpersonal skills

Communication

Time management

Attention to detail

Privacy/regulatory knowledge

EHR proficiency

Education

High School Diploma or Equivalent

Associate's Degree in Medical Assisting

Tools

EHR systems

Medical office software

Job description

Massachusetts Eye and Ear Infirmary in Boston is seeking a Medical Assistant to support healthcare teams by handling vital signs, patient intake, scheduling, and front-office duties onsite at 2000 Washington Street. This role collaborates with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

The ideal candidate will have 1–2 years of MA experience, strong interpersonal skills, and proficiency with EHR systems and medical office software.