Clinical Manager (MCP)

MUSC Health; Lancaster (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision and life insurance

Employer Sponsored Retirement Plan

Paid time off and extended sick leave

Paid Parental Leave

Disability insurance options

Tuition Reimbursement

Employee perks and discounts

Flexible schedule options

Job summary

MUSC Health is seeking a Clinic Manager to oversee the operations of a physician practice office in Lancaster, South Carolina. The ideal candidate will manage the day-to-day clinic functions and ensure compliance with regulatory standards. Responsibilities include coordination of financial reviews and assisting providers with their licensure and credentialing.

This role also involves leading initiatives to improve clinic processes, managing the employee schedule, and collaborating with marketing efforts to promote services within the community.

Qualifications

• Bachelor's Degree in a related field is required.
• At least 8 years of progressive experience in healthcare management.
• Minimum of 3 years of management experience is necessary.

Responsibilities

• Manage clinic operations and ensure compliance with various regulatory standards.
• Lead new initiatives as directed and manage employee performance.
• Coordinate financial performance and operational reviews with physicians.

Skills

Practice Management

Microsoft Office Suite

Customer Service

Problem Solving

Emotional Intelligence

Multi-tasking Ability

Operations Finances

People Skills

Education

Bachelor's Degree or equivalent

8 years progressive work experience

3 years management experience

Licensure and/or certification as required

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina (MUSC) that provides healthcare to patients within the rural health network throughout the state of South Carolina.

The Clinic Manager provides management of a physician practice office(s).

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001842 MCP - Lancaster Ortho & Sports Med

Pay Rate Type

Salary

Pay Grade

Health-33

Scheduled Weekly Hours

40

Job Description

• Work with physicians to provide information relative to the physician practice’s financial and operational performance, including monthly review of scorecards, compliance/safety issues, and financials.
• Assist providers with maintaining required licensure and credentialing in partnership with credentialing department.
• Ensure overall compliance and safety practices for the clinic (internal MUSC, COLA, DHEC, OSHA, etc).
• Provide pertinent reporting from Epic and MUSC data management systems to manage efficient business processes (collecting co-pays, referrals, overall key clinic metrics).
• Identify opportunities for improvement within sites and works towards resolution within designated time frames.
• Manage Epic work queues for capturing clean encounters to ensure billing is smooth and timely.
• Transition policies and procedures to meet Central Billing Office defined standards and determine a plan for items which require improvement.
• Transition policies and procedures with any operational changes or initiatives.
• Lead new initiatives and implementation as directed by leadership as new programs arise.
• Manage employees and keep track of employees’ time, schedule and performance.
• Ensure that supplies are ordered in an effective manner and manage vendor relations and service agreements in collaboration with the contracting office.
• Manage Occupational Health services at these locations as necessary.
• Market and promote Indian Land practices to surrounding communities through collaboration with marketing and participation with health fairs and community events.
• Transition of practices to new medical office space with growth as needed.
• Act as a liaison to the hospitals.
• Prepare all bills for each site to process through AR department.
• Provide lead support for patient engagement and service recovery.
• May cover other clinic sites temporarily as needed.
• Other duties as assigned.
• Supervision of support staff/supply management/Policy and Procedure implementation and management/vendor relations/scheduling and payroll/evaluation and feedback/service recovery/customer service.

Preferred Experience & Additional Skills

• Practice Management
• Basic computer skills including Microsoft Office suite and PowerPoint
• Customer service
• Problem solving and conflict resolution
• High level of emotional intelligence
• Multi-tasking ability
• Operations finances
• People person

Qualifications

• Bachelor's Degree or equivalent.
• 8 years progressive work experience.
• 3 years management experience.
• Licensure and/or professional certification as required.

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

• Ability to perform job functions while standing and sitting.
• Ability to perform job functions while walking and climbing stairs.
• Ability to work from elevated areas.
• Ability to work in confined/cramped spaces.
• Ability to perform job functions from kneeling positions.
• Ability to bend and twist at the waist.
• Ability to squat and perform job functions.
• Ability to perform gross motor activities with fingers and hands.
• Ability to perform firm grasping with fingers and hands.
• Ability to reach overhead.
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
• Ability to use lower extremities for balance and coordination.
• Ability to reach in all directions.
• Ability to lift and carry 50 lbs. unassisted.
• Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted.
• Ability to lift from 36" to overhead 25 lbs.
• Ability to exert up to 50 lbs. of force.
• To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force.
• For every 100 additional pounds, assistance will be required from another healthcare worker.
• 20 lbs. of force are needed to push a 400 lb. patient in a wheelchair on carpet.
• 25 lbs. of force are required to push a stretcher with a patient with one hand.
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes.
• Ability to see and recognize objects close at hand or at a distance.
• Ability to match or discriminate between colors.
• Ability to determine distance/relationship between objects; depth perception.
• Ability to maintain hearing acuity, with correction.
• Ability to perform gross motor functions with frequent fine motor movements.
• Ability to deal effectively with stressful situations.
• Ability to work rotating shifts.
• Ability to work overtime as required.
• Ability to work in a latex safe environment.
• Ability to maintain tactile sensory functions.
• Ability to maintain good olfactory sensory function.
• Ability to be qualified physically for respirator use, initially and as required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit http://www.uscis.gov/e-verify/employees