Clinical Manager (MCP)

Medical University of South Carolina; Lancaster (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Parental Leave

Tuition Reimbursement

Flexible Schedule

Job summary

Medical University of South Carolina, Lancaster area, seeks a Clinic Manager to oversee physician practice operations and financial performance. You will collaborate with physicians to monitor scorecards, compliance, and billing efficiency using Epic and MUSC data systems.

The role requires 8 years of progressive experience with 3 years in management and a Bachelor’s or equivalent. Responsibilities include staff supervision, credentialing support, and driving operational improvements across

Qualifications

• Bachelor’s degree and 8+ years progressive work experience with 3+ years in management.
• Experience in clinic operations and administrative oversight.
• Licensure/certification requirements depend on position.

Responsibilities

• Oversee financial and operational performance of physician practices, review scorecards and compliance.
• Support licensure and credentialing with the credentialing dept.
• Ensure clinic safety/compliance with MUSC, COLA, DHEC, OSHA, etc.
• Generate reports from Epic and MUSC systems to optimize billing and workflows.
• Lead process improvements and implement new programs with leadership.

Skills

Practice Management

Customer Service

Problem Solving

Emotional Intelligence

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

PowerPoint

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina (MUSC) that provides healthcare to patients within the rural health network throughout the state of South Carolina. The Clinic Manager provides management of a physician practice office(s).

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub‑Type

Regular

Cost Center

CC001842 MCP - Lancaster Ortho & Sports Med

Pay Rate Type

Salary

Pay Grade

Health-33

Scheduled Weekly Hours

40

Work Shift

Job Description

• Work with physicians to provide information relative to the physician practice’s financial and operational performance, including monthly review of scorecards, compliance/safety issues, and financials.
• Assist providers with maintaining required licensure and credentialing in partnership with credentialing department.
• Ensure overall compliance and safety practices for the clinic (internal MUSC, COLA, DHEC, OSHA, etc.)
• Provide pertinent reporting from Epic and MUSC data management systems to manage efficient business processes (collecting co‑pays, referrals, overall key clinic metrics).
• Identify opportunities for improvement within sites and work toward resolution within designated time frames.
• Manage Epic work queues for capturing clean encounters to ensure billing is smooth and timely.
• Transition policies and procedures to meet Central Billing Office defined standards and determine a plan for items that require improvement.
• Transition policies and procedures with any operational changes or initiatives.
• Lead new initiatives and implementation as directed by leadership as new programs arise.
• Manage employees and keep track of employees’ time, schedule and performance.
• Ensure that supplies are ordered in an effective manner and manage vendor relations and service agreements in collaboration with the contracting office.
• Manage Occupational Health services at these locations as necessary.
• Market and promote Indian Land practices to surrounding communities through collaboration with marketing and participation with health fairs and community events.
• Transition of practices to new medical office space with growth as needed.
• Act as a liaison to the hospitals.
• Prepare all bills for each site to process through AR department.
• Provide lead support for patient engagement and service recovery.
• May cover other clinic sites temporarily as needed.
• Other duties as assigned.
• Job Duties: Supervision of support staff/supply management/Policy and Procedure implementation and management/vendor relations/scheduling and payroll/evaluation and feedback/service recovery/customer service.
• Preferred Experience & Additional Skills: Practice Management, basic computer skills including Microsoft Office suite, Power Point, customer service, problem solving and conflict resolution, high level of emotional intelligence, multi‑tasking ability, operations finances, must be a people person. Education: Bachelor’s Degree or equivalent. Work Experience: 8 years progressive work experience and 3 years management experience. Licensure/Certification: Licensure and/or professional certification requirement(s) dependent on position.

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

Ability to perform job functions while standing and sitting. Ability to perform job functions while walking and climb stairs. Ability to work from elevated areas. Ability to work in confined/cramped spaces. Ability to perform job functions from kneeling positions. Ability to bend and twist at the waist. Ability to squat and perform job functions. Ability to perform gross motor activities with fingers and hands. Ability to perform firm grasping with fingers and hands. Ability to reach overhead. Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to use lower extremities for balance and coordination. Ability to reach in all directions. Ability to lift and carry 50 lbs. unassisted. Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. Ability to lift from 36