Clinical Manager

Chestnut Dental; Needham (MA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical Insurance

Dental after 90 days

401(k) with company match

Company-paid life insurance

Disability coverage

Job summary

Chestnut Dental Associates is seeking an experienced Clinical Manager to provide operational and clinical leadership for a large multi-specialty dental practice in Needham, MA. You will oversee clinical staff across Adult, Pediatric, Orthodontics and Periodontics, drive operational excellence, ensure regulatory compliance, and foster a patient-centered culture.

The role requires 5+ years of leadership in dental or healthcare operations, and a degree in Healthcare Administration or related field

Qualifications

• 5+ years of leadership experience in dental or healthcare operations.
• Multi-specialty dental practice experience strongly preferred.
• Degree in Healthcare Administration, Business Administration, Clinical Management, or related field preferred; equivalent experience considered.
• Strong knowledge of dental clinical workflows, regulatory compliance, and team leadership.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Lead clinical operations across multiple departments and locations, ensuring efficient workflows, staffing, and patient care delivery.
• Oversee clinical staff, including hygienists, dental assistants, orthodontic assistants, sterilization technicians, and support personnel.
• Manage recruitment, onboarding, scheduling, performance management, and professional development of clinical teams.
• Partner with dentists and specialists to improve provider productivity, patient experience, and operational effectiveness.
• Ensure compliance with OSHA, HIPAA, CDC, infection control, and state regulatory standards.
• Lead process improvement initiatives, implementation of new technologies, and operational best practices.
• Monitor staffing, productivity, labor costs, clinical resources, and key performance metrics to support organizational goals.

Skills

Leadership

Healthcare operations

Multi-specialty dental

Regulatory compliance

Communication

Education

Healthcare Administration degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Manager

ASSISTING DEPT - NEEDHAM Needham, MA, US

Salary: $90,000.00 Annually

$90,000 annually

Join our Growing Team

Founded in 1970, Chestnut Dental Associates has been a trusted provider of dental care for families throughout the Needham area for more than 50 years. Our multidisciplinary practice combines pediatric dentistry, orthodontics, and adult dental care under one roof, allowing us to provide comprehensive care to patients of all ages.

We are seeking an experienced Clinical Manager to provide operational and clinical leadership for a large multi-specialty dental practice, including Adult Dentistry, Pediatric Dentistry, Orthodontics, and Periodontics Dentistry. This role oversees clinical staff, supports providers, drives operational excellence, ensures regulatory compliance, and fosters a high-performing, patient-centered culture.

Key Responsibilities

• Lead clinical operations across multiple departments and locations, ensuring efficient workflows, staffing, and patient care delivery.
• Oversee clinical staff, including hygienists, dental assistants, orthodontic assistants, sterilization technicians, and support personnel.
• Manage recruitment, onboarding, scheduling, performance management, and professional development of clinical teams.
• Partner with dentists and specialists to improve provider productivity, patient experience, and operational effectiveness.
• Ensure compliance with OSHA, HIPAA, CDC, infection control, and state regulatory standards.
• Lead process improvement initiatives, implementation of new technologies, and operational best practices.
• Monitor staffing, productivity, labor costs, clinical resources, and key performance metrics to support organizational goals.

Who We're Looking For

• 5+ years of leadership experience in dental or healthcare operations
• Multi-specialty dental practice experience strongly preferred
• Degree in Healthcare Administration, Business Administration, Clinical Management, or related field preferred; equivalent experience considered
• Strong knowledge of dental clinical workflows, regulatory compliance, and team leadership
• Excellent communication, organizational, and problem-solving skills

A visible, hands-on leader who can successfully manage clinical teams, support providers, improve operations and help drive continued growth while maintaining exceptional patient care and compliance standards.

Benefits That Take Care of You

• Medical, prescription, and vision insurance available day one for eligible employees
• Dental services through Chestnut Dental after 90 days
• Flexible Spending Accounts and Health Savings Accounts, subject to plan eligibility
• 401(k) with company match and company paid life insurance
• Company-paid life insurance
• Voluntary short-term and long-term disability coverage, voluntary life and AD&D
• Paid time off, including vacation, sick time, holidays, and bereavement leave
• Financial planning resources and Employee Assistance Program (EAP)

Physical Requirements: This position requires periods of standing, walking, bending, and sitting, as well as the manual dexterity and visual acuity necessary to provide high-quality clinical care.

Chestnut Dental Associates is proud to be an Equal Opportunity Employer committed to fostering an inclusive and welcoming workplace for all employees.