Clinical Manager

Medical University of South Carolina; Lancaster, Northern (SC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Parental Leave

Disability Insurance

Training & Development

Competitive Pay

Annual Merit Increase

Wellbeing Resources

Tuition Reimbursement

Employee Discounts

Flexible Schedule

Certification Incentive

Job summary

Medical University of South Carolina (MUSC) seeks a Clinic Manager to oversee physician practice offices within the Lancaster area. You will drive financial and operational performance, ensure licensure/credentialing, and maintain compliance across clinics using Epic and MUSC data systems.

You will supervise staff, manage scheduling/payroll, and coordinate with vendors while leading new initiatives and growth efforts in collaboration with hospital partners.

Qualifications

• Supervise support staff and manage supplies.
• Implement policies and procedures; manage vendor relations and scheduling.
• Oversee payroll, performance evaluations and service recovery.

Responsibilities

• Work with physicians to provide information relative to the physician practice's financial and operational performance, including monthly review of scorecards, compliance/safety issues, and financials.
• Assist providers with maintaining required licensure and credentialing in partnership with credentialing department.
• Ensure overall compliance and safety practices for the clinic (internal MUSC, COLA, DHEC, OSHA, etc).
• Provide pertinent reporting from Epic and MUSC data management systems to manage efficient business processes (collecting co-pays, referrals, overall key clinic metrics).
• Identify opportunities for improvement within sites and works towards resolution within designated time frames.
• Manage Epic work queues for capturing clean encounters to ensure billing is smooth and timely.
• Transition policies and procedures to meet Central Billing Office defined standards and determine a plan for items which require improvement.
• Transition policies and procedures with any operational changes or initiatives.
• Lead new initiatives and implementation as directed by leadership as new programs arise.
• Manage employees and keep track of employees' time, schedule and performance.
• Ensure that supplies are ordered in an effective manner and manage vendor relations and service agreements in collaboration with the contracting office.
• Manage Occupational Health services at these locations as necessary.
• Market and promote Indian Land practices to surrounding communities through collaboration with marketing and participation with health fairs and community events.
• Transition of practices to new medical office space with growth as needed.
• Act as a liaison to the hospitals.
• Prepare all bills for each site to process through AR department.
• Provide lead support for patient engagement and service recovery.
• May cover other clinic sites temporarily as needed.
• Other duties as assigned.
• Job Duties:Supervision of support staff/supply management/Policy and Procedure implementation and management/vendor relations/scheduling and payroll/evaluation and feedback/service recovery/customer service.
• Preferred Experience & Additional Skills:Practice Management, basic computer skills including Microsoft Office suite, Power Point, customer service, problem solving and conflict resolution, high level of emotional intelligence, multi-tasking ability, operations finances, must be a people person.

Skills

Practice Management

MS Office

PowerPoint

Customer Service

Problem Solving

Conflict Resolution

Emotional Intelligence

Multi-tasking

Operations Finances

People Skills

Tools

Epic

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina (MUSC) that provides healthcare to patients within the rural health network throughout the state of South Carolina.

The Clinic Manager provides management of a physician practice office(s).

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001842 MCP - Lancaster Ortho & Sports Med

Pay Rate Type

Salary

Pay Grade

Health-33

Scheduled Weekly Hours

40

Job Description

Job Summary:The Clinic Manager provides management of a physician practice office(s).

• Work with physicians to provide information relative to the physician practice's financial and operational performance, including monthly review of scorecards, compliance/safety issues, and financials.
• Assist providers with maintaining required licensure and credentialing in partnership with credentialing department.
• Ensure overall compliance and safety practices for the clinic (internal MUSC, COLA, DHEC, OSHA, etc)
• Provide pertinent reporting from Epic and MUSC data management systems to manage efficient business processes (collecting co-pays, referrals, overall key clinic metrics).
• Identify opportunities for improvement within sites and works towards resolution within designated time frames.
• Manage Epic work queues for capturing clean encounters to ensure billing is smooth and timely.
• Transition policies and procedures to meet Central Billing Office defined standards and determine a plan for items which require improvement.
• Transition policies and procedures with any operational changes or initiatives.
• Lead new initiatives and implementation as directed by leadership as new programs arise.
• Manage employees and keep track of employees' time, schedule and performance.
• Ensure that supplies are ordered in an effective manner and manage vendor relations and service agreements in collaboration with the contracting office.
• Manage Occupational Health services at these locations as necessary.
• Market and promote Indian Land practices to surrounding communities through collaboration with marketing and participation with health fairs and community events.
• Transition of practices to new medical office space with growth as needed.
• Act as a liaison to the hospitals.
• Prepare all bills for each site to process through AR department.
• Provide lead support for patient engagement and service recovery.
• May cover other clinic sites temporarily as needed.
• Other duties as assigned.
• Job Duties:Supervision of support staff/supply management/Policy and Procedure implementation and management/vendor relations/scheduling and payroll/evaluation and feedback/service recovery/customer service.
• Preferred Experience & Additional Skills:Practice Management, basic computer skills including Microsoft Office suite, Power Point, customer service, problem solving and conflict resolution, high level of emotional intelligence, multi-tasking ability, operations finances, must be a people person.

Additional Job Description

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees