Clinical Liaison

Banner Rehabilitation Hospital; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped monthly bonus incentives

Job summary

Banner Rehabilitation Hospital - Phoenix Downtown is hiring a Clinical Liaison (RN, OT, PT, or SLP) to advocate for referred patients in the pre-admission process and collaborate with clinical teams. This role serves as a resource for healthcare professionals, fosters relationships within medical facilities, and coordinates care plans with physicians and families.

The position emphasizes coordinating patient transfers, addressing access barriers to post-acute care, and developing professional

Qualifications

• Current and valid state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
• Multi-state licensure may be required depending on territory.

Responsibilities

• Advocate for referred patients in the pre-admission process by collaborating with clinical teams.
• Serve as a resource for healthcare professionals and build relationships within medical facilities.
• Coordinate care plans with physicians and families and facilitate patient transfers.
• Address barriers to accessing specialized post-acute care.

Skills

Relationship building

Sales & marketing

Education programs

Computer proficiency

Account retention

Education

RN/PT/OT/SLP licensure

Job description

Banner Rehabilitation Hospital - Phoenix Downtown
A joint venture partnership between Select Medical & Banner Health
Location: Phoenix, AZ
Clinical Liaison (RN, OT, PT, or SLP)

• Competitive base salary
• Uncapped Monthly Bonus Incentives in addition to base salary

Schedule: M - F, 8am - 5pm, plus rotating weekend shift

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.