Clinical Liaison (RN or RRT)

Select Medical; Akron (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Uncapped bonus

Paid time off

Benefits package

401(k) matching

Job summary

Select Medical is hiring a Clinical Liaison (RN or RRT) for the Akron & Canton area. You will guide patients to our rehabilitation hospitals, advocate for referred patients, and build relationships with hospital case managers and physicians.

You will coordinate pre-admission assessments, educate referral sources, and manage the referral process to ensure smooth patient transitions to post-acute care. The role features an 8 AM to 5 PM schedule with rotating weekend/holiday coverage.

Qualifications

• Current and valid state licensure as a Registered Nurse or Respiratory Therapist or eligibility.
• Prefer experience in sales/marketing within healthcare.

Responsibilities

• Develop and nurture relationships with case managers, physicians and clinicians in acute care hospitals.
• Educate referral sources on rehabilitation services and programs.
• Coordinate pre-admission assessments and manage the referral process.
• Facilitate patient transfers and address barriers to accessing post-acute care.

Skills

RN licensure

Sales experience

Relationship building

Communication

Clinical liaison

Computer proficiency

Tools

Computer proficiency

Job description

Overview

Clinical Liaison (RN or RRT)

Select Specialty Hospitals - Akron & Canton

Cleveland Clinic Rehabilitation Hospital, Edwin Shaw

The Clinical Liaison will help guide patients to our critical illness recovery hospitals in the Akron/Canton area.

Salary Ranges from $70,000 to $95,000 per year, depending on years of relevant work experience.

Uncapped Monthly Bonus Incentives in addition to base salary.

Schedule: 8 AM to 5 PM Monday - Friday with rotating weekend and holiday coverage.

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals by fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Responsibilities

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Qualifications

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse or Respiratory Therapist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Additional Data

Why Join Us:

• Earn More: Uncapped monthly bonus program

• Start Strong: Extensive orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans