OneSelect Clinical Liaison (RN, PT, OT, SLP)

Select Specialty Hospital; Akron (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Uncapped monthly bonuses

Job summary

Select Specialty Hospitals in Akron/Canton seeks a Clinical Liaison to guide patients through pre-admission processes and coordinate care with clinicians for rehabilitation services. You will cultivate relationships with case managers and physicians to streamline transfers from referring hospitals.

The role requires RN or RT licensure and multi-state eligibility, with a track record in healthcare sales/marketing.

Qualifications

• Current and valid state licensure or eligibility for state licensure as RN or RT.
• Two years of related clinical healthcare experience; experience in clinical liaison or sales/marketing preferred.

Responsibilities

• Develops target lists of contacts and decision-makers in assigned hospitals.
• Educates referral sources on rehabilitation services.
• Supports Sales and Marketing through educational programs, tours, meetings in hospitals.
• Drives relationships with case managers, physicians and clinicians at referring facilities.
• Coordinates patient transfers and addresses barriers to accessing rehab care.
• Identifies expansion opportunities with senior leadership.

Skills

Relationship building

Sales and marketing

Computer proficiency

Healthcare sales

Education

RN or RT licensure

Job description

Select Specialty Hospitals - Akron & Canton

Cleveland Clinic Rehabilitation Hospital, Edwin Shaw

The Clinical Liaison will help guide patients to our critical illness recovery hospitals in the Akron/Canton area.

Salary Ranges from $70,000 to $95,000 per year, depending on years of relevant work experience.

Uncapped Monthly Bonus Incentives in addition to base salary.

Schedule: 8 AM to 5 PM Monday - Friday with rotating weekend and holiday coverage.

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals by fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse or Respiratory Therapist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.