Clinical Liaison - Specialty Hospital

Select Medical; Cleveland (OH); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading healthcare provider in Cleveland is hiring a Clinical Liaison with a focus on transitioning patients to the appropriate care level. The role involves performing clinical assessments, educating families, and working with case managers for smooth patient transfers. Candidates must have current licensure in a relevant field and strong customer service skills, with a preference for sales and marketing experience. This full-time position offers a competitive salary between $70,000 and $90,000 annually, with a bonus plan.

Competenze

• Must hold current licensure as a Registered Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech-Language Pathologist.
• Familiarity with hospital admissions procedures is required.
• At least one year of experience in a sales or marketing role is preferred.

Mansioni

• Perform clinical assessments of referred patients.
• Partner with hospital case managers to transfer patients smoothly.
• Educate families and patients on rehabilitation programs.
• Demonstrate excellent customer-service skills.
• Work on strategies to grow market share.

Conoscenze

Customer service skills

Sales and marketing

Patient education

Formazione

Current state licensure as RN, RT, PT, OT, or SLP

Descrizione del lavoro

2 days ago Be among the first 25 applicants

Direct message the job poster from Select Specialty Hospital

Vice President Talent Acquisition at Select Medical

Hospital: Select Specialty Hospital – Cleveland Fairhill

Location: Cleveland, OH

Position: Clinical Liaison (RN, RT, PT, OT, or SLP)

Salary: $70,000 - $90,000 per year, plus uncapped monthly bonus plan

Schedule: Full‑time, Monday‑Friday 8 am – 5 pm (rotating weekend/holiday on‑call)

This position will transition patients to both Acute Inpatient Rehabilitation Hospitals and Critical Illness Recovery Hospitals.

Position Summary

Clinical Liaisons perform clinical assessments of referred patients, counsel families to assist decision‑making, partner with hospital case managers to create smooth transfer processes, and help remove payer‑related and operational barriers. The role is salaried with monthly bonuses.

Specific Duties

• Work with hospital case managers and physicians to identify and transition patients into the next, most appropriate level of care: Critical Illness Recovery or Acute Rehab hospital
• Educate referral sources on services provided by our hospitals
• Demonstrate excellent customer‑service skills with focus on referrer satisfaction and account retention
• Educate referred patients and families on acute rehabilitation and/or critical illness recovery programs
• Deliver staff educational programs, hospital tours, meetings, etc. in assigned hospitals
• Develop strategies to grow market share in core business lines; create quarterly goals and objectives and submit to supervisor
• Work with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives

Minimum Education & Experience

• Current state licensure as a Registered Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech‑Language Pathologist
• Familiarity with hospital admissions procedures
• Proven track record in sales and marketing, with at least one year experience in a related position (preferred)

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

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