Clinical Liaison - RN, LPN, PT, OT, RT

Ernest Health, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

PPO and HDHP medical plan options

Dental and Vision coverage

401K with employer matching

Life insurance

Short- and long-term disability

Marketing Bonus Plan

Job summary

Ernest Health, Inc. is seeking a Clinical Liaison for a full-time position in Phoenix, AZ.

The role involves evaluating patients for admission, developing plans, and conducting outreach to referral sources to promote rehabilitation services. The successful candidate will hold active licensure (RN/LVN/LPN/OT/PT/RT), possess healthcare sales experience, and be capable of travel within the regional area while building strong professional relationships.

Qualifications

• Licensed clinical licensure (RN, LVN/LPN, OT, PT or RT) required.
• 3 years healthcare experience preferred (healthcare sales experience preferred).
• Current, valid driver's license, proof of automobile insurance, and clean driving record required.
• Travel regionally on a regular basis.

Responsibilities

• Evaluate patients and determine admission eligibility.
• Prepare development plans and conduct marketing calls to referral sources.
• Present the benefits of rehabilitation to potential referral sources.
• Align daily practice with hospital mission and guiding principles.

Skills

Healthcare sales experience

Relationship building

Willingness to travel

Communication skills

Education

Clinical licensure (RN/LVN/LPN/OT/PT/RT)

Tools

Microsoft Office

CRM systems

Job description

Overview

Clinical Liaison - Full Time - Phoenix, Arizona

Phoenix Regional Rehabilitation Hospital (Phoenix, AZ)

is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care. Its central Phoenix location provides accessibility to a diverse population while contributing to the region’s rapidly expanding healthcare ecosystem.

As a liaison, you will be responsible for evaluating patients and determining if they meet the admissions criteria in additional to preparing strategic development plans, conducting marketing calls, and presenting the benefits of rehabilitation to potential referral sources.

What you bring:

• Licensed as a Nurse, RN, LVN/LPN, PT, OT, or RT required.
• Experience working in the medical environment promoting programs, services.
• Ability to build strong relationships in an assigned territory utilizing clinical and selling skills.
• Passionate patient advocate assisting in the referral to admission process.
• Strong clinical skill set with a mindset for business development.

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High-Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability
• Marketing Bonus Plan

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Professional Growth:

• Senior Liaison Career Ladder bonus plan

Qualifications

Required Skills:

• Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required
• 3 years healthcare experience preferred (healthcare sales experienced preferred).
• Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).

Additional Qualifications/Skills:

• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. Integrates the hospital’s mission and “Guiding Principles” into daily practice.