Registered Nurse Clinical Liaison

Ernest Health, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision

401K matching

Life insurance

Disability insurance

Marketing bonus

Job summary

Ernest Health, Inc. is seeking a Clinical Liaison in Phoenix, AZ to evaluate admissions criteria, develop plans, conduct calls, and present rehabilitation benefits to referral sources. The role requires active clinical licensure and healthcare experience.

The position emphasizes travel within the region, strong relationship-building, and effective communication to support patient admissions and program promotion.

Qualifications

• Current, valid clinical license (RN, LVN/LPN, OT, PT, or RT).
• 3+ years healthcare experience, preferably in healthcare sales.
• Knowledge of clinical operations, regulatory requirements, and reimbursements.
• Ability to travel regionally on a regular basis.
• Strong written and verbal communication and computer skills.

Responsibilities

• Evaluate patients and determine admissions criteria.
• Prepare development plans and conduct calls with referral sources.
• Present hospital benefits and rehabilitation programs to potential referrals.
• Coordinate with hospital teams to align admissions with guidelines.

Skills

Clinical liaison

Relationship building

Communication skills

Time management

Travel willingness

Education

Active clinical licensure (RN/LVN/PT/OT/RT)

Job description

Overview

Clinical Liaison - Full Time - Phoenix, Arizona

Phoenix Regional Rehabilitation Hospital (Phoenix, AZ) is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care. Its central Phoenix location provides accessibility to a diverse population while contributing to the region’s rapidly expanding healthcare ecosystem.

As a liaison, you will be responsible for evaluating patients and determining if they meet the admissions criteria in addition to preparing strategic development plans, conducting marketing calls, and presenting the benefits of rehabilitation to potential referral sources.

What you bring:

• Licensed as a Nurse, RN, LVN/LPN, PT, OT, or RT required.
• Experience working in the medical environment promoting programs, services.
• Ability to build strong relationships in an assigned territory utilizing clinical and selling skills.
• Passionate patient advocate assisting in the referral to admission process.
• Strong clinical skill set with a mindset for business development.

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High-Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability
• Marketing Bonus Plan

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Professional Growth:

• Senior Liaison Career Ladder bonus plan
• Continuing education opportunities

Qualifications

Required Skills:

Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required

3 years healthcare experience preferred (healthcare sales experienced preferred).

Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).

Additional Qualifications/Skills:

• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. Integrates the hospital’s mission and “Guiding Principles” into daily practice.