Clinical Liaison

Baylor Scott & White Institute for Rehabilitation; Frisco (TX); On-site; USD 68,000 - 84,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation seeks a Clinical Liaison (RN, OT, PT, or SLP) in Frisco, TX. You will advocate for referred patients in the pre-admission process, collaborate with clinical teams, and coordinate care plans with physicians and families.

Role involves educating referral sources, expanding market presence, and supporting sales and marketing efforts. Requires state licensure and clinical liaison experience.

Qualifications

• Current and valid state licensure for RN, OT, PT, or SLP as required.
• Two years related clinical or liaison experience preferred.
• Experience in preadmission processes and hospital referrals preferred.

Responsibilities

• Advocate for referred patients in pre-admission by collaborating with clinical teams.
• Serve as resource for healthcare professionals and build relationships with facilities.
• Coordinate care plans with physicians and families; advocate for patient needs.

Skills

Relationship building

Sales

Pre-admission

Healthcare sales

Clinical liaison

Tools

Computer proficiency

Job description

Baylor Scott & White Inpatient Rehabilitation Hospital

A joint venture partnership between Select Medical & Baylor Scott & White

Location: Frisco, TX

Clinical Liaison (RN, OT, PT, or SLP)

Annual salary range starts at $76,000 depending on years of relevant work experience, plus uncapped monthly bonus potential.

Monday - Friday, 8am - 5pm, with rotating weekend coverage

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

#BSWIR - Inpatient