Clinical Liaison

Select Rehabilitation Hospital of Denton; Fort Worth (TX); On-site; USD 67,000 - 81,000; Full time

Job summary

Select Rehabilitation Hospital of Denton is seeking a Clinical Liaison (RN, OT, PT, or SLP) to lead relationships with hospital case managers, physicians and clinicians. You will assess patients at referring hospitals, coordinate admissions to our rehab facility, and drive referral growth through education and collaboration.

The role emphasizes building partnerships, educating hospital staff and families about rehab services, and managing the referral process to ensure timely patient transfers

Qualifications

• Current and valid state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist; multi-state licensure for territory.
• Two years of related clinical healthcare experience; prior clinical liaison experience preferred.
• Sales/marketing experience and proven relationship-building ability preferred.
• Proficient with computers and common software applications.

Responsibilities

• Create target lists of hospital contacts and decision-makers; educate referral sources on rehab services.
• Demonstrate referrer satisfaction and aid in account retention.
• Educate patients and families on rehabilitation benefits and distribute collateral materials.
• Support Sales and Marketing with educational programs, tours and meetings in hospitals.
• Develop market growth strategies and set quarterly goals for assigned hospitals.
• Collaborate with leadership to identify expansion opportunities in strategic initiatives.

Skills

RN licensure

PT/OT/SLP licensure

Sales experience

Relationship building

Job description

Select Rehabilitation Hospital of Denton

Annual Salary Range starts at $74,000 (depending on a candidate's years of relevant work experience), plus uncapped monthly bonus opportunity!

Monday - Friday, 8am - 5pm plus rotating weekend coverage

Clinical Liaison (RN, OT, PT, or SLP)

Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records, and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help to build business through an increase of referrals and admissions.

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.