Clinical Liaison

Baylor Scott & White Institute for Rehabilitation; Fort Worth (TX); On-site; USD 74,000 - 100,000; Full time

Job summary

Baylor Scott & White Inpatient Rehabilitation Hospital in Fort Worth, TX seeks a Clinical Liaison (RN, OT, PT, or SLP) to lead referral development with case managers, physicians and hospitals. You’ll assess patient needs during pre-admission and coordinate transfers to our rehab hospital.

In this visible role you’ll educate healthcare professionals about rehabilitation services, foster lasting relationships, and manage the referral process end-to-end to improve access to post-acute care for

Qualifications

• Current and valid state licensure as RN/OT/PT/SLP, or eligibility.
• Two years related clinical experience preferred.
• Demonstrated computer proficiency.
• Sound judgment in handling confidential health care information.

Responsibilities

• Develop target lists of hospital contacts and decision makers.
• Build relationships and educate referral sources about rehab services.
• Educate patients and families on acute rehabilitation benefits.
• Support Sales/Marketing with hospital tours and programs.
• Set quarterly goals with supervisor and track progress.
• Identify opportunities to expand strategic initiatives with leadership.

Skills

Relationship building

Customer service

Collaborative skills

Education

State licensure (RN/OT/PT/SLP)

Job description

Baylor Scott & White Inpatient Rehabilitation Hospital

A joint venture partnership between Select Medical & Baylor Scott & White

Location: Fort Worth, TX

Clinical Liaison (RN, OT, PT, or SLP)

Annual salary ranges from $74,000 - $100,000 depending on years of relevant work experience, plus uncapped monthly bonus potential.

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Position Summary

In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.

Preferred Experience

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

#BSWIR - Inpatient