Clinical Liaison

Baylor Scott & White Institute for Rehabilitation; Temple (TX); On-site; USD 76,000 - 100,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Temple, TX, seeks a Clinical Liaison (RN, PT, OT, SLP) to support pre-admission processes and coordinate post-acute care with clinicians and families.

The role involves relationship-building with hospitals, educating referral sources, and driving access to rehabilitation services while working Monday to Friday with weekend rotation.

Qualifications

• Current and valid state licensure or eligibility for state licensure as a RN, PT, OT, or SLP is required.

Responsibilities

• Advocate for referred patients in pre-admission by collaborating with clinical teams to assess needs.
• Serve as a resource for healthcare professionals and educate referral sources on hospital services.
• Coordinate care plans with physicians and families and facilitate patient transfers.

Skills

Relationship building

Sales & marketing

Account management

Clinical liaison

Job description

Baylor Scott & White Institute for Rehabilitation

Temple, TX

Clinical Liaison (RN, PT, OT, SLP)

Annual salary ranges from $76,000 - $100,000 depending on years of relevant work experience, plus uncapped monthly bonus potential.

Monday - Friday, 8am - 5pm with rotating weekend coverage

A day in the life

You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service, and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and the benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc., in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to the supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.

Preferred Experience

• Two years of related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role are preferred.
• Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting, is preferred.
• Proven track record in sales and marketing with at least one year of experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

#BSWIR - Inpatient