Clinical Liaison

Select Medical; Dallas (TX); On-site; USD 74,000 - 100,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Job summary

Baylor Scott & White Institute for Rehabilitation in Dallas, TX is seeking a Clinical Liaison to educate and guide patients toward the next level of care while fostering relationships with the local medical community to grow referrals and admissions into the Outpatient Day Neuro Program.

The role focuses on brain injury care (TBI, NTBI, post-stroke) and involves education, relationship-building, and collaboration with hospital leadership to expand market presence and program reach.

Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.

Responsibilities

• Creates target lists of contacts and decision makers in assigned hospitals.
• Develops relationships, provides excellent customer service, and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and the benefits of program(s).
• Supports Sales and Marketing through educational programs, tours, meetings, etc., in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals.

Skills

State licensure

Clinical liaison

Healthcare sales

Job description

Baylor Scott & White Institute for Rehabilitation
A joint venture partnership between Select Medical & Baylor Scott & White
Dallas, TX
Annual salary ranges from $74,000 - $100,000 depending on years of relevant work experience, plus uncapped monthly bonus potential.
Clinical Liaisons are advocates who educate and guide patients toward the next level of care, while building relationships in the local medical community to help grow referrals and admissions into our Outpatient Day Neuro Program. This program serves the Brain Injury population on an outpatient basis, working with TBI, NTBI, and post-stroke patients.
You can learn more about our Day Neuro Program here: https://www.bswrehab.com/conditions-and-services/neurologic-rehabilitation/day-neuro-services/
Please also watch one of our patient success stories to help understand the impact of Neuro Transitional Rehabilitation: https://www.bswrehab.com/patients-and-caregivers/success-stories/jesus-garcia/

Specific Duties

• Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service, and educates referral sources on services provided by the hospital.
• Demonstrates positive referrer satisfaction and account retention.
• Educates potential patients and families on acute rehabilitation and the benefits of program(s). Distributes collateral materials appropriately.
• Supports Sales and Marketing through educational programs, tours, meetings, etc., in assigned hospitals.
• Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to the supervisor.
• Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
  

Minimum Qualifications

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
  

Preferred Experience

• Two years of related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role are preferred.
• Demonstrated competency with the preadmission process, including assessments and relationship building in a rehabilitation setting or in another post-acute care setting, is preferred.
• Proven track record in sales and marketing with at least one year of experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.
  

#BSWIR - Inpatient