Clinical IT Systems Analyst — Case Management

umchealthsystem; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

UMC Health System in Texas seeks an IT Clinical System Analyst-Entry to design, test, implement, train and support our clinical information systems. The role emphasizes reliable daily operations and user support across units.

Responsibilities include testing applications with documentation, communicating project status, handling incident and service requests, being on-call, and helping evaluate business processes to improve workflows.

Qualifications

• High School Diploma or GED required.
• Applicable license may be required.

Responsibilities

• Assist in comprehensive testing of applications and document testing progress.
• Communicate status updates to team, customers and management throughout the project lifecycle.
• Manage incoming Incident Requests (IRs) and Service Requests (SRs) and escalate when needed.
• On-call for assigned systems; adjust hours for downtimes and implementations.
• Staff system downtimes and ensure clinical system availability during interruptions.
• Assist in evaluating business processes and implement solutions.
• All other duties related to assigned responsibilities.

Skills

End-user communication

Analytical skills

Project management

Problem solving

Teamwork

Independent work

Computer literacy

Education

High School Diploma or GED

Applicable license

Job description

UMC Health System in Texas seeks an IT Clinical System Analyst-Entry to design, test, implement, train and support our clinical information systems. The role emphasizes reliable daily operations and user support across units.

Responsibilities include testing applications with documentation, communicating project status, handling incident and service requests, being on-call, and helping evaluate business processes to improve workflows.