Clinical IT Support Engineer

Prisma Health; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Prisma Health is seeking an IT Systems Support professional to install and configure enterprise ITS hardware and software, ensuring smooth operation of technology infrastructure across Greenville Memorial Hospital.

The role emphasizes troubleshooting complex issues, supporting clinical and business systems, and maintaining documentation while providing end-user training. Two years of related experience and an associate degree are preferred, with CompTIA A+/Network+ certifications beneficial.

Qualifications

• Associate degree in ITS or related field; two years of experience preferred.
• Must be able to prioritize and manage multiple tasks.
• Certification in CompTIA A+ or Network+ preferred; valid driver's license required.

Responsibilities

• Install and configure ITS hardware and software for enterprise use.
• Troubleshoot complex hardware and software issues.
• Serve as Clinical and Business Systems Analyst for applications support, including emergencies.
• Perform hardware/software updates to ITS solutions and mobile devices.
• Create and maintain standards documentation for hardware/software.
• Provide end-user training and support for IT systems and software.
• Conduct regular audits of IT equipment and ensure policy compliance.
• Utilize Active Directory to support enterprise needs.
• Perform other duties as assigned.

Skills

IT Support

Active Directory

Networking basics

Education

Associate degree in ITS

Tools

CompTIA A+

Network+

Windows OS

Job description

Prisma Health is seeking an IT Systems Support professional to install and configure enterprise ITS hardware and software, ensuring smooth operation of technology infrastructure across Greenville Memorial Hospital.

The role emphasizes troubleshooting complex issues, supporting clinical and business systems, and maintaining documentation while providing end-user training. Two years of related experience and an associate degree are preferred, with CompTIA A+/Network+ certifications beneficial.