Clinical Informatics: Build & Optimize Healthcare IT Workflows

University of Southern California; Los Angeles (CA); On-site; USD 100,000 - 165,000; Full time

Job summary

University of Southern California is seeking a Clinical Informaticist to liaison between clinical operations and IT, designing and improving Cerner builds and related IT projects. You will collaborate with physicians, nurses, administrators and IT teams on scoping, build, implementation, upgrades and ongoing maintenance.

You will help establish workflows, educate clinicians, and monitor KPIs while supporting system testing, troubleshooting and go-lives across facilities.

Qualifications

• 2 years’ experience; experience to include implementation, testing, and ongoing support of clinical applications.
• 1 year Health Care Information Technology (HCIT) consulting work experience.
• Cerner experience highly desired.
• Experience as a Licensed Clinical worker or Health Care worker a plus.
• Must have clinical workflow experience.
• Self-starter with ability to identify opportunities for improvement and drive change initiatives.
• Strong presentation skills to executives and chief clinicians.
• Fire Life Safety Training (LA City); If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date (Required within LA City only)

Responsibilities

• Establish clinical workflows (Provider, Nursing, Front Office, Ancillary staff, Lab, Radiology, Pharmacy, Medication Administration and other Orders workflows).
• Drive development of future state workflows leveraging clinical and application knowledge.
• Educate clinicians on appropriate system use and promotes positive experience of IT solutions.
• Develop and monitor Key Performance Indicators for assigned facility.
• Responsible for the implementation and development of assigned clinical applications, including providing 1st-2nd level of support to end-users
• Work closely with internal resources and vendor to upgrade applicable software or enhancements, including testing any new functionalities, enhancements, or upgrades.
• Monitors project progress by tracking activities; resolving problems; maintaining progress reports; and escalating problems as needed
• Analyzes applications and make recommendations for improvement
• Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems
• Supports and troubleshoots interfaces for inbound/outbound
• Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats
• Provides references for users by writing and maintaining user documentation, such as Job Aids; provides help desk support; and trains users
• Maintains system protocols by writing and updating procedures
• Sits on various entity and enterprise-wide IT committees as representative and liaison
• Works with leadership to identify SMEs for project work as needed
• Performs other duties as assigned

Skills

Cerner

Clinical workflow experience

Self-starter

Presentation skills

Healthcare IT liaison

Education

Bachelor's Degree

High School diploma

Tools

Cerner

Job description

University of Southern California is seeking a Clinical Informaticist to liaison between clinical operations and IT, designing and improving Cerner builds and related IT projects. You will collaborate with physicians, nurses, administrators and IT teams on scoping, build, implementation, upgrades and ongoing maintenance.

You will help establish workflows, educate clinicians, and monitor KPIs while supporting system testing, troubleshooting and go-lives across facilities.