Clinical Front Desk & Scheduling Specialist II

Washington University in St. Louis; St. Louis (MO); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Vacation leave

Health insurance

Transit benefit

Job summary

Washington University in St. Louis is seeking an administrative assistant to support the Physical Therapy program. You will handle front desk tasks, scheduling, patient registration, co‑payments, and Epic In‑Basket communications across busy clinic locations.

The role requires strong medical office experience, familiarity with EPIC, and attention to billing accuracy. Normal office environment and potential exposure to blood‑borne pathogens are noted; this is a full‑time on‑site position with

Qualifications

• High school diploma or equivalent.
• Medical office experience preferred (2 years).
• BLS certification: AHA recommended; Red Cross acceptable.

Responsibilities

• Greet and verify patient registration in EPIC; process after-visit summaries.
• Collect co-payments and reconcile EPIC drawer balance.
• Review registration queues to support workflow.
• Assist with clinician appointment schedules and wait lists to keep slots full.
• Perform closing procedures and maintain exam rooms and waiting areas.

Skills

Customer service

Medical terminology

EMR systems

EPIC applications

Microsoft Office

Time management

Multitasking

Organizational efficiency

Detail‑oriented

Interpersonal communication

Working independently

Education

High school diploma or equivalent

Tools

EPIC

Job description

Washington University in St. Louis is seeking an administrative assistant to support the Physical Therapy program. You will handle front desk tasks, scheduling, patient registration, co‑payments, and Epic In‑Basket communications across busy clinic locations.

The role requires strong medical office experience, familiarity with EPIC, and attention to billing accuracy. Normal office environment and potential exposure to blood‑borne pathogens are noted; this is a full‑time on‑site position with