Clinical Concierge — Physical Therapy Program

Washington University; St. Louis (MO); On-site; USD 24,645 - 36,299; Full time

Benefits offered by this job

Competitive health insurance packages

Retirement savings plan

Up to 22 days of vacation

Job summary

Washington University in St. Louis is seeking a Clinical Service Representative II to support the Program in Physical Therapy. This role includes managing patient scheduling, ensuring accurate billing, and facilitating communication within a fast-paced office environment.

The ideal candidate will have a high school diploma, basic life support certification, and experience in a medical office setting. Responsibilities include greeting patients, managing EPIC systems, and assisting with various administrative tasks.

Competitive benefits and a collaborative working environment await you!

Qualifications

• 2 years of experience in a medical office setting.
• Basic Life Support certification required.
• Skills in critical thinking and effective communication.

Responsibilities

• Assist with patient flow in a fast-paced environment.
• Manage scheduling and ensure billing accuracy.
• Greet and verify patient information using EPIC.

Skills

Computer Efficiency

Customer Service

Detail-Oriented

Time Management

Education

High school diploma or equivalent

Tools

Epic Applications

Electronic Medical Record (EMR) Systems

Job description

Washington University in St. Louis is seeking a Clinical Service Representative II to support the Program in Physical Therapy. This role includes managing patient scheduling, ensuring accurate billing, and facilitating communication within a fast-paced office environment.

The ideal candidate will have a high school diploma, basic life support certification, and experience in a medical office setting. Responsibilities include greeting patients, managing EPIC systems, and assisting with various administrative tasks.

Competitive benefits and a collaborative working environment await you!