Clinical Front Desk & Patient Concierge

Uintah Basin Medical Center; Ballard (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Uintah Basin Medical Center in Ballard, Utah is seeking a full-time Medical Office Clerk to support patient intake and front-desk operations. You will greet patients, verify demographics and insurance, and handle registrations with courtesy and accuracy.

Duties include scheduling, managing phone calls, collecting copayments, maintaining patient logs, and upholding HIPAA requirements. The role emphasizes teamwork, attention to detail, and a professional appearance within a busy clinic setting.

Qualifications

• Team player with strong communication and cooperation skills.
• Detail-oriented with accuracy in data entry and patient information.

Responsibilities

• Registers all patients and assists with new patient forms.
• Verifies patient demographics, employment and insurance information.
• Explains billing policies, collects copayments, and refers patients without insurance as needed.
• Schedules appointments and guides patients through the registration process.
• Answers the telephone professionally and directs calls to staff as appropriate.
• Maintains daily patient log and works with the team to ensure smooth clinic operations.
• Maintains good rapport with physicians and staff and supports office priorities.
• Performs other duties as assigned.

Skills

Team Player

Detail Oriented

Dedicated

Job description

Uintah Basin Medical Center in Ballard, Utah is seeking a full-time Medical Office Clerk to support patient intake and front-desk operations. You will greet patients, verify demographics and insurance, and handle registrations with courtesy and accuracy.

Duties include scheduling, managing phone calls, collecting copayments, maintaining patient logs, and upholding HIPAA requirements. The role emphasizes teamwork, attention to detail, and a professional appearance within a busy clinic setting.