Patient Experience Concierge — Front Office

Patient Experience Specialist/Reception; Kaysville (UT); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life insurance

401k

Paid Time Off

Holidays

Employee Assistance Program

No nights/weekends

Job summary

Ogden Clinic seeks a Patient Experience Specialist (Reception) at the Kaysville location. You will greet patients, collect co-pays, verify demographics and insurance, and support the care team with outstanding customer service. This is a full-time, on-site role with a focus on a positive patient experience.

The position emphasizes professionalism, adherence to clinic mission and values, and a teamwork-driven environment with standard benefits and on-site work.

Qualifications

• Greeting patients at the front desk and creating a welcoming environment.
• Entering and verifying patient demographics and insurance information.
• Collecting co-payments and balances due.
• Providing excellent customer service to patients and team members.

Responsibilities

• Greet patients and verify demographic and insurance data.
• Enter and confirm insurance information and co-pays.
• Collect payments and manage balances due.
• Maintain professionalism aligned with clinic mission and values.

Skills

Customer service

Front desk

Phone etiquette

Job description

Ogden Clinic seeks a Patient Experience Specialist (Reception) at the Kaysville location. You will greet patients, collect co-pays, verify demographics and insurance, and support the care team with outstanding customer service. This is a full-time, on-site role with a focus on a positive patient experience.

The position emphasizes professionalism, adherence to clinic mission and values, and a teamwork-driven environment with standard benefits and on-site work.