Clinical Documentation Scribe

Mercer University; Illinois; On-site; USD 6,400 - 9,200; Part time

Job summary

Mercer University is seeking a Clinical Documentation Scribe to support FCC therapists with accurate documentation in TherapyNotes, working on-site at FCC's Macon office. This 100% on-site Federal Work-Study role requires typing notes from dictation, maintaining confidentiality, and ensuring timely submission of records.

Start: 10/12/2026; End: 05/08/2027; Schedule: 10 hours per week. The ideal candidate is a Mercer student with 60+ WPM typing, 95% accuracy, and strong attention to detail, plus

Qualifications

• Current Mercer University student eligible for the Federal Work-Study Program.
• Minimum typing speed of 60 words per minute; 70+ WPM preferred.
• Typing accuracy of 95% or higher.
• Ability to follow instructions precisely, accept feedback, and make corrections promptly.
• Strong spelling, grammar, punctuation, listening, and proofreading skills.
• Maintain strict confidentiality and professional boundaries.

Responsibilities

• Type clinical notes accurately from therapist dictation.
• Enter dictated documentation into TherapyNotes using FCC-required formats.
• Ask the therapist for clarification when information is unclear.
• Make corrections and revisions promptly as directed by the therapist.
• Track assigned, completed, and pending documentation and help maintain an efficient workflow.
• Return documentation to the therapist for final review, approval, and signature.

Skills

Typing speed 60 WPM

Attention to detail

Listening and proofreading

Following instructions accurately

Confidentiality and professional Bound

Reliability and punctuality

Education

Mercer University student eligible for Federal Work-Study

Tools

TherapyNotes

Job description

Job Family:

Student Work Study Department: Student Employment Supervisor: Jose Gonzalez Matos Job Title: Clinical Documentation Scribe

Our Mission

The Family Counseling Center of Central Georgia strives to preserve and strengthen the well-being of individuals, couples, and families by providing easy, affordable access to professional counseling services.

Who We Are

The Family Counseling Center of Central Georgia is a private, nonprofit behavioral health organization established in 1957 by the Junior League of Macon and United Way of Central Georgia. For nearly seven decades, FCC has helped children, adults, and families navigate trauma, grief, crisis, and life's most difficult challenges through professional, trauma-informed mental health counseling and supportive services. FCC is committed to reducing health disparities by ensuring that quality mental health care is available to everyone, regardless of income, insurance status, or ability to pay. Through counseling, case management, and strong community partnerships, FCC connects individuals and families with mental health services and essential resources that promote healing, stability, resilience, and overall well-being.

Position Summary

The Clinical Documentation Scribe supports FCC therapists by typing clinical documentation from the therapist's verbal dictation and direction. The scribe will work side-by-side with an assigned therapist to support accurate, timely documentation in TherapyNotes. The therapist remains fully responsible for all clinical content, accuracy, review, approval, and finalization of each note. This is a Mercer University Federal Work-Study position and is 100% on-site at FCC's Macon office. No remote work is available.

Primary Responsibilities

• Type clinical notes accurately from therapist dictation.
• Enter dictated documentation into TherapyNotes using FCC-required formats.
• Ask the therapist for clarification when information is unclear rather than making assumptions.
• Make corrections and revisions promptly as directed by the therapist.
• Track assigned, completed, and pending documentation and help maintain an efficient workflow.
• Return documentation to the therapist for final review, approval, and signature.
• Maintain strict confidentiality and comply with all FCC HIPAA, privacy, technology, and record-security requirements.
• Complete assigned work accurately and efficiently within established deadlines.
• Maintain consistent attendance, punctuality, and follow-through.

Required Qualifications

• Current Mercer University student eligible for the Federal Work-Study Program.
• Minimum typing speed of 60 words per minute; 70+ WPM preferred.
• Typing accuracy of 95% or higher.
• Applicants must complete a 3- or 5-minute typing test at TypingTest.com and provide a screenshot showing WPM and accuracy.
• Strong spelling, grammar, punctuation, listening, and proofreading skills.
• Excellent attention to detail and ability to work efficiently without sacrificing accuracy.
• Ability to follow instructions precisely, accept feedback, and make corrections promptly.
• Ability to maintain strict confidentiality and professional boundaries.
• Reliable transportation to and from FCC's Macon office.
• Ability to work 100% on-site during scheduled hours.
• Consistent reliability, punctuality, and follow-through.

What You Will Gain

• Learn how a nonprofit behavioral health organization operates and how therapists manage clinical documentation.
• Gain familiarity with common therapy terminology, documentation standards, and the structure of progress notes.
• Learn how clinical notes support continuity of care, accountability, and ethical practice.
• Develop experience using TherapyNotes, an electronic health record system used in behavioral health settings.
• Strengthen professional skills in transcription, listening, organization, confidentiality, accuracy, and time management.
• Gain exposure to multiple mental health disciplines and the day-to-day work of a clinical team.
• Build experience that may be especially valuable for students considering graduate school or careers in counseling, psychology, social work, healthcare, or human services.

Confidentiality & Scope of Role

The scribe will have access to protected health information and sensitive client records. Before accessing records, the student must complete required FCC HIPAA, confidentiality, privacy, and security training and sign all required agreements. Client information may only be accessed and used for assigned FCC duties and may not be photographed, copied, downloaded, emailed, texted, printed, removed, or discussed outside authorized FCC work activities. This is a documentation-support role, not a clinical role. The scribe may not diagnose clients, develop treatment plans, determine interventions, independently summarize or interpret sessions, add information not provided by the therapist, alter clinical meaning, sign or finalize documentation, or provide counseling or clinical guidance.

Reliability & Performance Expectations

Because this position directly supports required clinical documentation, reliability is essential. The student is expected to arrive on time, maintain the agreed-upon work schedule, complete assigned documentation within established timeframes, communicate promptly about barriers or absences, and consistently meet standards for accuracy, productivity, confidentiality, and follow-through.

Preferred Qualifications

• Interest in psychology, counseling, social work, healthcare, human services, or nonprofit work.
• Previous transcription, administrative, medical, behavioral health, or data-entry experience.
• Familiarity with electronic health records; TherapyNotes experience is a plus.
• Comfort working closely with another professional and hearing sensitive information while maintaining discretion and professionalism.

Work Schedule

100% on-site at FCC's Macon office; no remote work.

Schedule established in coordination with FCC, the assigned therapist, and Mercer Work-Study requirements.

Reliable transportation is required.

Pay Rate is $15/hr

Scheduled Hours: 10

Start Date: 10/12/2026

End Date: 05/8/2027

Mercer Student Employment – About Us

Student employees are vital to the success of Mercer University. At Mercer, we are dedicated to helping students find meaningful on-campus jobs and ensuring that students maximize the value of their employment experiences. We believe that having an on-campus job helps students become more involved with the Mercer University community, provides valuable work experience, helps build transferable skills and habits that will benefit future career options. Moreover, on-campus jobs provide financial rewards.

Important Note

In adherence to the Immigration Control Act of 1986, all student employees must complete an Employment Eligibility Verification Form (I-9) and present documentation verifying citizenship or permanent residency. You will not be allowed to begin work until the I-9 form has been completed and properly certified. The required documents include either a valid US Passport, certificate of US citizenship, alien registration card with photograph OR two of the following documents: a state driver's license, validated student ID card, original social security card, birth certificate.