Clinical Data Integrity & Revenue Operations Lead

The START Center for Cancer Research; Myrtle Beach (SC); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with employer matching

Life and disability insurance

Health savings and flexible spending

Paid time off and flexible schedule

Job summary

The START Center for Cancer Research seeks a Manager, Clinical Business Operations to safeguard CTMS and Filemaker data accuracy and bridge clinical documentation to billing systems. You will collaborate with nursing, pharmacy, and study administration to ensure proper coding, budgeting, and charge mapping across protocols.

Responsibilities include monitoring data quality, resolving discrepancies, and supporting pre-activation revenue cycle activities.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, or related field.
• Minimum 3 years of experience in clinical research operations, healthcare revenue cycle, or a combination of both.
• Working knowledge of clinical trial management systems (OnCore or CTMS preferred) and familiarity with EDC platforms and financial systems (NetSuite or ERP preferred).
• Demonstrated ability to identify and resolve data discrepancies across multiple information systems.
• Strong written and verbal communication skills; ability to translate clinical activity data into business-relevant information for non-clinical finance audiences.
• High degree of accuracy and attention to detail; comfort working with data reconciliation.
• Familiarity with regulated data environments and change-control or SOP-governed correction workflows.

Responsibilities

• Ensure CTMS and Filemaker data accurately reflect site activities.
• Bridge EMR-to-CTMS translation for correct coding and billing mappings.
• Adhere to Master Data Management Governance standards.
• Monitor data quality metrics and report findings to leadership.
• Investigate data discrepancies and document corrections per SOPs and change control.
• Participate in revenue cycle pre-activation reviews to prevent billing errors.

Skills

CTMS data integrity

Clinical billing processes

Cross-functional collaboration

Data reconciliation

Documentation standards

Education

Bachelor's degree in Business Administration or Healthcare Administration

3+ years clinical research operations experience

Tools

OnCore CTMS

NetSuite ERP

Aria EMR

Filemaker

Job description

The START Center for Cancer Research seeks a Manager, Clinical Business Operations to safeguard CTMS and Filemaker data accuracy and bridge clinical documentation to billing systems. You will collaborate with nursing, pharmacy, and study administration to ensure proper coding, budgeting, and charge mapping across protocols.

Responsibilities include monitoring data quality, resolving discrepancies, and supporting pre-activation revenue cycle activities.