Clinical Data Integrity & Billing Operations Manager

START Center for Cancer Research; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Life and disability insurance

HSA / FSA options

Paid time off and flexible schedule

Job summary

The START Center for Cancer Research is seeking a Manager, Clinical Business Operations to ensure integrity of clinical activity data across CTMS, Filemaker, and related systems at a San Antonio site.

You will bridge EMR terminology to CPT coding and support revenue cycle, invoicing, and discrepancy resolution while partnering with finance and study operations leadership. This role requires on-site collaboration and cross-functional impact.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field.
• 3+ years in clinical research operations, healthcare revenue cycle, or related area.
• Familiarity with CTMS/OnCore and EDC platforms; ERP systems experience preferred.
• Ability to identify and resolve data discrepancies across multiple information systems.
• Strong written and verbal communication with ability to translate clinical activity data to business context.

Responsibilities

• Ensure CTMS and Filemaker data accuracy for site activities.
• Bridge clinical documentation to billing system entry and coordinate with nursing/pharmacy leadership.
• Monitor data quality metrics and report findings to leadership.
• Investigate discrepancies and document corrections per SOP/change control.
• Support invoicing, AR status visibility, and revenue cycle processes.
• Participate in pre-study activations to align build, budgeting, and charge mapping.

Skills

Data integrity

CTMS OnCore

EDC familiarity

NetSuite

Financial systems

Cross-functional communication

Change control

Education

Bachelor's degree in Business Administration / Healthcare Administration / Finance

CCRP or CRA certification (preferred)

Tools

OnCore CTMS

Aria EMR

eDAR

Filemaker

NetSuite

Job description

The START Center for Cancer Research is seeking a Manager, Clinical Business Operations to ensure integrity of clinical activity data across CTMS, Filemaker, and related systems at a San Antonio site.

You will bridge EMR terminology to CPT coding and support revenue cycle, invoicing, and discrepancy resolution while partnering with finance and study operations leadership. This role requires on-site collaboration and cross-functional impact.