Clinical Customer Service Representative (51150)

Performance Modalities, Inc; Vancouver (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Vancouver is looking for a dedicated individual to join their clinical team. This role involves empowering patients to manage their health conditions effectively. The position offers comprehensive training, a positive work culture, and an extensive benefits package, including a sign-on bonus.

Benefits

Medical

Dental

Vision

Life Insurance

401k

EAP

8 paid holidays

$1,000 sign-on bonus

Qualifications

• Valid Driver’s License and vehicle for home visits.
• Ability to work independently.
• No state license required.

Responsibilities

• Setting up, operating, troubleshooting, and instructing patients on medical devices.
• Inspecting and testing equipment functions as necessary.
• Providing timely follow-up for patients and caregivers.

Skills

Customer Service

Detail-oriented

Quick learner

Job description

Job Details

Job Location: Vancouver - Vancouver, WA

Position Type: Full Time

Salary Range: $22.00 - $23.00 Hourly

Job Category: Health Care

Description

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical, our patients come first. Using the latest technology and clinical support, we help our patients take control of their conditions and live longer, healthier lives.

We are seeking someone with a strong background in customer service and a detail-oriented focus. We will provide on-the-job training for this individual as part of our growing healthcare team. As a vital member of our clinical team, you will empower individuals to manage their health conditions effectively, leading to improved health outcomes and quality of life. Your role will include providing education, support, and guidance to patients, caregivers, and healthcare professionals to promote positive clinical outcomes, self-management, and informed decision-making. Additionally, we are excited to offer a $1,000 sign-on bonus to welcome you to our team!

We have a fun, positive, and performance-oriented team with a great culture. Our extensive benefits package includes Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays, and more. We also offer a comprehensive onboarding and training program to ensure your success.

The job responsibilities include, but are not limited to:

• Setting up, operating, troubleshooting, and instructing patients on medical devices such as CPAP/Bi-level machines.
• Inspecting and testing equipment functions as necessary.
• Providing timely follow-up for patients and caregivers.
• Completing documentation thoroughly and promptly as required.

Qualifications

• Valid Driver’s License and vehicle for home visits.
• Ability to work independently.
• Quick learner in a fast-paced environment.
• No state license required.