Customer Service Representative- South Carolina

Velocitii; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking remote Customer Service Representatives in South Carolina. The role involves answering high-volume calls, maintaining customer satisfaction, and requires strong communication skills. Paid training is provided, with potential for bonuses and merit increases.

Benefits

Paid training

Healthcare benefits

401k

Paid time off

Flexible scheduling

Qualifications

• At least 6 months of inbound customer service experience in a call center.
• Distraction-free environment suitable for remote work.

Responsibilities

• Answering high-volume incoming calls with professionalism.
• Maintaining customer satisfaction and quality metrics.
• Participating in coaching and team meetings.

Skills

Communication

Problem Solving

Computer Skills

Job description

Customer Service Representative - South Carolina

Velocitii is seeking remote Customer Service Representatives in South Carolina. Although we are not currently hiring, we accept applications and conduct interviews for future opportunities.

Pay Range

$14.50/hr (starting rate, paid training, with potential increases after training and proficiency period)

Benefits and Perks

• Paid training and potential for annual bonuses and merit increases
• Healthcare benefits, life insurance, 401k, paid time off, holidays, and volunteer time off
• Company-provided equipment
• Work from home
• Inclusive community promoting open communication and teamwork
• Development opportunities through training, coaching, and mentoring
• Flexible scheduling based on client needs

Responsibilities

• Answering high-volume incoming calls with professionalism and responsiveness
• Navigating multiple programs and systems during calls
• Maintaining customer satisfaction and quality metrics
• Participating in coaching and team meetings
• Performing additional duties as assigned

Qualifications

• At least 6 months of inbound customer service experience in a call center
• Distraction-free environment suitable for remote work
• Strong communication, problem-solving, and computer skills
• Ability to pass internet speed, background, and drug screenings
• Comfort with video interviews and embracing a diverse culture

Additional Details

• Employment type: Full-time
• Job function: Other
• Industry: Outsourcing and Offshoring Consulting

Interested candidates are encouraged to apply. We look forward to hearing from you!