Clinical Case Management Supervisor – MSW | HousingHealth

Medix™; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Medix is seeking an experienced supervisor for a housing program in New York. The role oversees day-to-day case management, ensures client-centered care, and maintains compliance with agency and confidentiality standards.

The manager will supervise a team, coordinate with HASA and partner agencies, and monitor program metrics to drive quality outcomes. The position requires a Master’s in Social Work and NY LMSW (or LMHC) with certificates in HIV/AIDS counseling preferred.

Qualifications

• Master’s degree in Social Work is required.
• LMSW or LMHC license is required in NY.
• Certification in HIV/AIDS counseling is preferred.

Responsibilities

• Assign and prioritize cases while overseeing day-to-day case management operations and service delivery.
• Provide clinical supervision to ensure high-quality, client-centered care and compliance with standards.
• Oversee assessments, service plans, reassessments, referrals, and documentation.
• Supervise case management staff through meetings, chart reviews, coaching, training, onboarding, and evaluations.
• Monitor client progress via chart audits, quality reviews, and program reporting.
• Coordinate with HASA and community agencies for referrals and ongoing care coordination.
• Track referrals, placements, occupancy, and program metrics; report to leadership.
• Collaborate with staff to support safe living environments and timely issue resolution.
• Participate in staff and community meetings; act as manager-in-charge when needed.

Education

Master’s degree in Social Work

Licensed Master Social Worker (LMSW)

HIV/AIDS counseling certificates (pre/post-test)

Job description

Medix is seeking an experienced supervisor for a housing program in New York. The role oversees day-to-day case management, ensures client-centered care, and maintains compliance with agency and confidentiality standards.

The manager will supervise a team, coordinate with HASA and partner agencies, and monitor program metrics to drive quality outcomes. The position requires a Master’s in Social Work and NY LMSW (or LMHC) with certificates in HIV/AIDS counseling preferred.