Clinical Care Coordinator - Twin Cities Orthopedics

iHealth; Edina (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Edina seeks a Clinical Care Coordinator to support patient care and administrative tasks. The role involves rooming patients, assisting with procedures, and maintaining clinical flow. Ideal candidates have a high school diploma and customer service experience. Comprehensive benefits and a sign-on bonus are offered.

Benefits

Comprehensive benefits including Medical, Dental & Vision

401K with Profit Sharing

Tuition Reimbursement

Discounts

$1,500 sign-on bonus

Qualifications

• Understanding of medical terminology, anatomy, and physiology preferred.
• Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred.

Responsibilities

• Prepare, stock, and clean exam rooms.
• Room patients, obtain medical history, and prepare for exams.
• Assist with documentation of patient data into electronic health records.

Skills

Customer service

Education

High School diploma/GED

Certified Medical Assistant (CMA)

Job description

The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers.

This is a full-time position working M-F between 7:30 am - 5:00 pm at our Edina Crosstown, Eden Prairie, and Waconia locations.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by physicians, committed to giving patients more control over their healthcare.

Essential Functions:

• Prepare, stock, and clean exam rooms
• Room patients, obtain medical history, and prepare for exams
• Maintain an efficient, organized clinical flow
• Assist with documentation of patient data into electronic health records
• Prepare for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction
• Apply and remove casts and splints
• Ensure coding requirements are followed during data entry
• Provide patient educational materials
• Assist with collection and processing of specimens
• Act as a prescribing delegate to enter medical orders into the CPOE system under provider supervision
• Assist Providers in procedure room with injections and minor procedures
• Assist with medical supply inventory and ordering
• Screen patient calls, respond promptly, and document messages in the electronic chart
• Serve as a communication liaison between providers and patients
• Schedule appointments, surgeries, and diagnostic tests
• Obtain referrals and authorizations as per insurance guidelines
• Follow up on patient inquiries and coordinate with providers as needed
• Process mail and correspondence
• Coordinate transmission and acquisition of patient records
• Maintain Physician schedule and communicate changes
• Additional functions include preparing for clinics, building schedules, transcription, assisting with legal practice, managing remote office tasks, coordinating patient paperwork, managing EMR tasks, and on-call coordination

Supports multiple specialties and performs other duties as assigned.

Education and Experience Requirements:

• High School diploma/GED or equivalent required
• Certified Medical Assistant (CMA), Certified Athletic Trainer (AT-C), or equivalent experience preferred
• Understanding of medical terminology, anatomy, and physiology preferred
• Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred
• Administrative or medical office experience preferred
• Customer service experience

Benefits & Compensation:

• Starting pay varies based on education, skills, and experience
• A $1,500 sign-on bonus payable with a 12-month commitment; internal applicants excluded
• Comprehensive benefits including Medical, Dental & Vision, Maternity, 401K with Profit Sharing, Tuition Reimbursement, and discounts

Essential Requirements:

• Complete CPOE upon hire if necessary
• Adhere to policies, procedures, and ethics
• Complete required training
• Comply with laws and regulations (HIPAA, Stark, OSHA, etc.)
• Maintain reliable attendance
• Travel as needed within the clinic, physical activity involved
• Work efficiently, handle interruptions, meet deadlines
• Communicate professionally
• Prioritize and adapt workload
• Apply logical problem-solving principles
• Follow instructions accurately
• Operate equipment and phones effectively
• Work independently with minimal supervision
• Travel to other locations if required

Core Values & Performance Expectations:

• Integrity, Service, Quality, Innovation, Teamwork

Environmental Conditions:

• Clinic, office, or surgery center setting

Notes:

• Equal Opportunity Employer; accommodations available for disabilities
• Participates in E-Verify; further info at USCIS website
• Position description subject to periodic review and modification