Clinical Care Coordinator RN or LPN

UCF Health; Florida; On-site; USD 52,000 - 78,000; Full time

Job summary

UCF Health in Central Florida is seeking a Clinical Care Coordinator to work with PCPs, provide telephonic management for patients with chronic conditions, and support care outside office visits.

Active Florida RN or LPN license is required. Candidates typically have 1–3 years of related experience and will review patient needs, coordinate referrals, labs, and education materials within a collaborative healthcare team.

Qualifications

• Reviews patient medical, functional, and psychosocial needs.
• Assists with referrals, labs, radiology, and prescriptions; patient education materials.

Responsibilities

• Triage patient needs and determine plan of action.
• Coordinate care with PCPs and healthcare team to ensure quality outcome.
• Audit patient charts and report information to health plans as required.

Skills

Patient care coordination

Triage skills

Communication with care teams

Education

Florida nursing license (RN or LPN)

Tools

EHR systems

Job description

At UCF Health, we seek professionals looking for morethan jobs in healthcare.We recruitpeople who arepassionate about providing outstanding customer service and feel the need to give back to our community. In addition to medical experts, our team functions as innovators, educators and most importantly, caregivers. Each team member shares the dedication of providing excellent patient care to our Central Florida neighbors.

The Clinical Care Coordinator role will be responsible for working with the Primary Care Providers (PCP)to provide telephonic management of patients with multiple chronic conditions and increased risk factors to ensure excellent care is provided outside of office visits. Responsible for facilitating quality care in accordance with established clinical practice guidelines and protocols in the direction of primary care physicians. Fosters patient engagement and adherence to plan of care to achieve evidence based clinical objectives and goals specific to chronic conditions and preventive health measures.

Clinic Hours - 8am to 5pm Monday through Friday No Nights or Weekends!

Must have an active Florida License RN or LPN.

Experience: One to three years of similar or related experience.

Duties Include:

• Reviews of the patient’s medical, functional, and psychosocial needs.
• Assists with meeting quality standards including HEDIS measures.
• Reinforces disease self-management education and preventive care guidelines, communicate PCP instruction and advice, and provide patient education materials.
• Assists patients with referrals, labs, radiology, and prescriptions services. Including patient assistance programs, community resources. Identify barriers to patient receiving service medically necessary.
• Audits patient charts efficiently and accurately.
• Assists with outside chart audits and submitting of required information. Submitting/reporting patient information to various health plans via their portals as directed.
• Works as part of the healthcare team to assess patient needs, plan, and modify care and implement interventions. Communicate with the healthcare team to provide a proactive approach to patient care.
• Answers patient calls and determine how to assist them as needed. Triage patient needs and identifies a necessary plan of action within office.
• Adheres to strict guidelines for reporting measures, using proper CPTII codes.
• Communicates with clinical teams and physicians of any missing care gaps, barriers to care, or changes in medical or mental conditions.

Please review the specifics of our benefits package using the links below