Clinical Care Coordinator- Bluebonnet Family Clinic

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits program

Professional development and support

Generous paid time off

Flexible positions

Fit! program

Job summary

Baton Rouge General is seeking a Clinical Care Coordinator to serve as a vital link between our front-office and clinical operations. This role blends Medical Assistant duties with Medical Office Specialist responsibilities to support providers, improve patient experience, and ensure smooth clinic workflow.

Ideal candidates bring at least 2 years in a clinic setting, a high school diploma or GED, and strong communication, organization, and multitasking skills.

Qualifications

• Minimum 2 years of experience in a clinic setting.
• High School Diploma or GED required; Medical Assistant program completion preferred.
• Strong skills in patient care, and accurate clinical documentation.
• Excellent communication, organizational, and multitasking skills.
• Ability to respond to patient needs both in-person and by phone.
• Experience in both clinical and administrative healthcare functions.
• Dependable, adaptable, and committed to providing exceptional customer service.

Responsibilities

• Perform basic patient assessments including vital signs, height, weight, and history gathering.
• Identify and communicate urgent concerns to the physician promptly.
• Respond to patient-related phone calls, assess needs, document actions, and communicate with physicians.
• Maintain accurate patient records and assist with clinical charge entries.
• Support data management processes and other clinic operations as needed.
• Support front desk operations during staffing shortages or high-volume periods.
• Collect payments and assist with balance collection efforts.
• Assist with quality control activities and clinic compliance initiatives.
• Serve as a resource for Medical Office Specialists and Medical Assistants with clinic workflows.

Skills

Attention to detail

Teamwork

Communication

Multitasking

Organizational skills

Patient care

Documentation

Phone communication

Education

High School Diploma or GED

Medical Assistant program preferred

Job description

Bluebonnet Family Clinic is seeking a Clinical Care Coordinator to serve as a vital link between our front-office and clinical operations.

This unique role combines Medical Assistant and Medical Office Specialist responsibilities to support providers, improve patient experience, and ensure efficient clinic workflow.

What We're Looking For

• Team-oriented individual with strong attention to detail and initiative.
• Minimum 2 years of experience in a clinic setting required.
• High School Diploma or GED required; Medical Assistant program completion preferred.
• Strong skills in patient care, and accurate clinical documentation.
• Excellent communication, organizational, and multitasking skills.
• Ability to respond to patient needs both in-person and by phone.
• Experience in both clinical and administrative healthcare functions.
• Dependable, adaptable, and committed to providing exceptional customer service.

Why You'll Love Working With Us

At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too.

We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

• A comprehensive benefits program for you and your family.
• Professional development and support.
• Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.
• We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.

What You Will Do

• Perform basic patient assessments including vital signs, height, weight, and history gathering.
• Identify and communicate urgent concerns to the physician promptly.
• Respond to patient-related phone calls, assess needs, document actions, and communicate with physicians.
• Maintain accurate patient records and assist with clinical charge entries.
• Support data management processes and other clinic operations as needed.
• Support front desk operations during staffing shortages or high-volume periods.
• Collect payments and assist with balance collection efforts.
• Assist with quality control activities and clinic compliance initiatives.
• Serve as a resource for Medical Office Specialists and Medical Assistants with clinic workflows.

What Sets BRG Apart

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.

Ready to be part of a team that values your skills and dedication? and take the next step in your career with us.

7:30AM - 5PM (Mon-Thurs); 7:45AM - 12PM (Fri)