Clinic Care Coordinator: Clinical and Administrative Support

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits program

Professional development and support

Generous paid time off

Flexible positions

Fit! program

Job summary

Baton Rouge General is seeking a Clinical Care Coordinator to serve as a vital link between our front-office and clinical operations. This role blends Medical Assistant duties with Medical Office Specialist responsibilities to support providers, improve patient experience, and ensure smooth clinic workflow.

Ideal candidates bring at least 2 years in a clinic setting, a high school diploma or GED, and strong communication, organization, and multitasking skills.

Qualifications

• Minimum 2 years of experience in a clinic setting.
• High School Diploma or GED required; Medical Assistant program completion preferred.
• Strong skills in patient care, and accurate clinical documentation.
• Excellent communication, organizational, and multitasking skills.
• Ability to respond to patient needs both in-person and by phone.
• Experience in both clinical and administrative healthcare functions.
• Dependable, adaptable, and committed to providing exceptional customer service.

Responsibilities

• Perform basic patient assessments including vital signs, height, weight, and history gathering.
• Identify and communicate urgent concerns to the physician promptly.
• Respond to patient-related phone calls, assess needs, document actions, and communicate with physicians.
• Maintain accurate patient records and assist with clinical charge entries.
• Support data management processes and other clinic operations as needed.
• Support front desk operations during staffing shortages or high-volume periods.
• Collect payments and assist with balance collection efforts.
• Assist with quality control activities and clinic compliance initiatives.
• Serve as a resource for Medical Office Specialists and Medical Assistants with clinic workflows.

Skills

Attention to detail

Teamwork

Communication

Multitasking

Organizational skills

Patient care

Documentation

Phone communication

Education

High School Diploma or GED

Medical Assistant program preferred

Job description

Baton Rouge General is seeking a Clinical Care Coordinator to serve as a vital link between our front-office and clinical operations. This role blends Medical Assistant duties with Medical Office Specialist responsibilities to support providers, improve patient experience, and ensure smooth clinic workflow.

Ideal candidates bring at least 2 years in a clinic setting, a high school diploma or GED, and strong communication, organization, and multitasking skills.