Clinical Care Coordinator

Extended Care Specialists INC; Smithfield (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision

401(k)

Paid Time Off

Disability Insurance

Life Insurance

Fuel Card

Job summary

EventusWholeHealth is transforming care in skilled nursing and assisted living facilities. The Clinician Support Specialist (CSS) partners with APCs and facility staff to coordinate workflows, support clinical services, and enhance communication across patients, providers, and care teams.

As a CSS, you will manage patient information, support encounter documentation, and help with telehealth visits while maintaining schedules and consent processes in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required.
• Certified/Registered Medical Assistant, CNA or PCT highly preferred.
• Minimum one year of patient care experience preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for both routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Customer service

Communication

Organizational skills

Patient care experience

Driver's license

Education

High school diploma

Certified/Registered Medical Assistant

CNA

PCT

Job description

EventusWholeHealth is transforming care in skilled nursing and assisted living facilities. The Clinician Support Specialist (CSS) partners with APCs and facility staff to coordinate workflows, support clinical services, and enhance communication across patients, providers, and care teams.

As a CSS, you will manage patient information, support encounter documentation, and help with telehealth visits while maintaining schedules and consent processes in a fast-paced healthcare environment.