Clinical Biomedical Engineer: OR Training & Support

Brainlab; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Long-term disability

Short-term disability

401k matching

Job summary

Brainlab seeks a Biomedical Engineer (Clinical Specialist) to provide on-site consulting to physicians and OR staff, evaluating options during surgery to maximize product usage. You will manage install base and 3rd party integrations, and resolve system issues via Salesforce with thorough documentation.

Join a collaborative team, contribute to product enhancements, and support Go-Live events while engaging with sales and marketing on upgrades and demos. Salary range is USD 65,000–75,000 yearly.

Qualifications

• Bachelor's degree in Biomedical Engineering or related field.
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider.
• 1-2 years minimum sales experience with healthcare company preferred.

Responsibilities

• Provide on-site consulting and guidance to physicians and OR personnel by evaluating options and problem-solving during surgery to maximize Brainlab product usage.
• Manage and maintain install base, including basic 3rd Party integrations.
• Analyze and resolve product issues for Brainlab systems at assigned accounts via Salesforce with detailed analysis and documentation.
• Utilize engineering expertise to contribute to quality improvement by recommending product modifications.
• Provide clinical case coverage and support for Complex Cases and Go Live launches (based on availability).
• Collaborate with Application Consultant, Area Account Manager, and Marketing Manager on upgrades, demos, and R&D projects.

Skills

Technical support

Sales experience

Medical terminology

Education

B.S. in Biomedical Engineering

Tools

Salesforce

Microsoft Office

Job description

Brainlab seeks a Biomedical Engineer (Clinical Specialist) to provide on-site consulting to physicians and OR staff, evaluating options during surgery to maximize product usage. You will manage install base and 3rd party integrations, and resolve system issues via Salesforce with thorough documentation.

Join a collaborative team, contribute to product enhancements, and support Go-Live events while engaging with sales and marketing on upgrades and demos. Salary range is USD 65,000–75,000 yearly.