Regional Biomedical Engineer - Surgical Imaging & OR Support

Brainla; Tampa (FL); On-site; USD 65,000 - 80,000; Full time

Job summary

Brainlab seeks a Biomedical Engineer (Regional Clinical Specialist) to provide on-site consulting to physicians and OR staff, maximize Brainlab product usage, and support complex cases.

You will manage installs, analyze issues via Salesforce, contribute to product improvements, and train hospital personnel in Image Guided Surgery workflows. Willingness to travel and collaborate across regions is required.

Qualifications

• B.S. in biomedical engineering, biomechanics, bioengineering, clinical engineering, or nursing required.
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or provider.
• 1-2 years minimum sales experience with healthcare company preferred.
• Knowledge of surgical procedures, anatomy and medical terminology preferred.
• Proficient in the use of PC software applications including Microsoft Office.
• Self-motivated, detail oriented and a proven history of ability to make independent decisions.

Responsibilities

• Provide on-site consulting and guidance to physicians and OR personnel by evaluating options and problem-solving during surgery to maximize Brainlab product usage.
• Manage and maintain install base, including basic third party integrations.
• Analyze and resolve product issues for Brainlab systems via Salesforce, leveraging critical thinking and documentation.
• Utilize engineering expertise to contribute to quality improvement by recommending product modifications.
• Provide clinical case coverage and support for complex cases and Go Live launches.
• Drive customer utilization via unique workflows and applications.
• Act as escalation point for clinical regional issues.
• Educate/train physicians and hospital personnel on Image Guided Surgery products and services.
• Develop and conduct training programs for hospital staff.
• Maintain ongoing communication with customers to assess satisfaction and usage levels.
• Collaborate with Application Consultant and regional teams on upgrades and revenue opportunities.
• Attend meetings and trade shows to promote IGS products and services.
• Keep up-to-date with Brainlab and competitive IGS products through training and research.
• Provide content for team calls/meetings and share best practices.
• Maintain Salesforce documentation of working hours.
• Attend IGS Continuing Education annually and maintain product certification competency.

Skills

Technical support

Sales experience

Medical terminology

Microsoft Office

Education

B.S. in Biomedical Engineering / related field

Tools

Salesforce

Microsoft Office

Job description

Brainlab seeks a Biomedical Engineer (Regional Clinical Specialist) to provide on-site consulting to physicians and OR staff, maximize Brainlab product usage, and support complex cases.

You will manage installs, analyze issues via Salesforce, contribute to product improvements, and train hospital personnel in Image Guided Surgery workflows. Willingness to travel and collaborate across regions is required.