Biomedical Applications Engineer – Onsite Consultant

Brainlab; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

401k matching

Job summary

Brainlab is seeking a Biomedical Engineer (Application Consultant) to perform on-site clinical evaluations and provide expert guidance to physicians and OR staff. You will lead installations, educate teams, and collaborate with the Account Manager to pursue opportunities and ensure high customer satisfaction.

The role requires travel around 50%+ and a strong medical terminology background. Compensation ranges from USD 65,000 to USD 80,000 yearly with comprehensive benefits.

Qualifications

• B.S. in Biomedical Engineering or related field.
• 1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred
• 1-2 years minimum customer service experience preferred
• Knowledge of surgical procedures, anatomy and medical terminology preferred
• Proficient in the use of PC software applications including Microsoft Office

Responsibilities

• Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS product usage
• Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery to maximize surgery efficiency and usage
• Lead installations and establish functionality at new and existing customer sites
• Educate/train physicians and hospital personnel on the use of surgery products and services
• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
• Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels
• Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects.

Skills

Surgical knowledge

Customer service experience

Technical support

Education

B.S. in Biomedical Engineering or related field

Tools

Microsoft Office

Job description

Brainlab is seeking a Biomedical Engineer (Application Consultant) to perform on-site clinical evaluations and provide expert guidance to physicians and OR staff. You will lead installations, educate teams, and collaborate with the Account Manager to pursue opportunities and ensure high customer satisfaction.

The role requires travel around 50%+ and a strong medical terminology background. Compensation ranges from USD 65,000 to USD 80,000 yearly with comprehensive benefits.