Clinical Biomedical Engineer - OR & IGS Specialist

Brainla; Houston (TX); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

LTD

STD

401k matching

Job summary

Brainlab is seeking a Biomedical Engineer (Clinical Specialist) in Houston, TX. This full-time role provides on-site consulting to physicians and OR staff, installs Brainlab systems, resolves product issues, and trains clinical teams on Image Guided Surgery products.

Requirements include a B.S. in a biomedical field, 1–3 years in technical healthcare support, and 1–2 years in healthcare sales. Equal opportunity employer; competitive benefits offered.

Qualifications

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing is required.
• 1-3 years minimum experience in a technical support role, preferably for a healthcare company or provider.
• 1-2 years minimum sales experience with healthcare company preferred.
• Knowledge of surgical procedures, anatomy and medical terminology preferred.
• Proficient in PC software applications including Microsoft Office.

Responsibilities

• Provide on-site consulting and guidance to physicians and OR personnel to maximize Brainlab product efficiency.
• Manage and maintain install base, including basic 3rd party integrations.
• Analyze and resolve product issues via Salesforce with detailed analysis and documentation.
• Suggest product modifications to improve quality and performance.
• Provide clinical case coverage and support for Complex Cases and Go Live launches.
• Drive customer utilization through unique workflows and applications.
• Act as escalation point for clinical regional issues.
• Direct and assist Radiology staff in performing necessary scans prior to surgery.
• Educate/train physicians and hospital staff on Image Guided Surgery products and services.
• Develop and deliver training programs for hospital staff.
• Maintain constant customer liaison, assess satisfaction, and provide recommendations.
• Collaborate with Application Consultant to increase revenue from parts, upgrades, renewals.
• Work with Regional Support Manager to share clinical knowledge and best practices.
• Attend meetings and trade shows to promote IGS products and services.
• Keep Salesforce documentation of all working hours.
• Pursue continuing education and maintain product certification competency.

Skills

Surgical knowledge

Sales experience

Self-motivated

Education

Biomedical Engineering

Biomechanical Engineering

Bioengineering

Clinical Engineering

Nursing

Tools

Microsoft Office

Job description

Brainlab is seeking a Biomedical Engineer (Clinical Specialist) in Houston, TX. This full-time role provides on-site consulting to physicians and OR staff, installs Brainlab systems, resolves product issues, and trains clinical teams on Image Guided Surgery products.

Requirements include a B.S. in a biomedical field, 1–3 years in technical healthcare support, and 1–2 years in healthcare sales. Equal opportunity employer; competitive benefits offered.