Clinical Applications Support Analyst - Ambulatory

Good Samaritan Society; Bismarck (ND); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Bismarck, ND is seeking an IT professional to support clinical information systems. You will gather and analyze data, design and modify IT solutions, test and implement them, and evaluate outcomes to aid clinical decision-making.

The role emphasizes strong problem-solving, communication skills, and ITIL-aligned support. Licensed or certified clinical credentials and IT certification within six months are encouraged.

Qualifications

• Associates degree in clinical field or 3+ years clinical experience preferred.
• IT experience preferred; IT certification to be pursued within 6 months.
• EPIC certification requirements to be completed within 6 months.

Responsibilities

• Gather, analyze, design, develop, modify, test, implement, evaluate and maintain clinical information technologies.
• Use data to support clinical decision-making and improve workflows.
• Provide high-level customer service and teamwork in IT support.

Skills

Problem solving

Critical thinking

Time management

Prioritization

Verbal/written communication

Microsoft Office

Education

Associates Degree in clinical field

3+ years clinical experience

IT certification within 6 months

Tools

Electronic Health IT systems

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Facility: Bismarck Business Center
Location: Bismarck, ND
Address: 3451 N 14th St, Bismarck, ND 58503, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $26.00 - $41.50
Pay Info: Pay starts at $26 and increases according to years of applicable experience.

Job Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.

Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills.

Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.

Previous experience in Information Technology is preferred.

Depending upon location, be licensed/registered/certified in a clinical field within Sanford's footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing.

Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0275413
Job Function: Information Technology
Featured: No