Clinical Applications Support Analyst

Good Samaritan Society; Sioux Falls, Northern (SD, KY); Hybrid; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Sioux Falls, SD is hiring for a Information Technology role focused on clinical information technologies. The position involves gathering, analyzing, and maintaining clinical IT systems to support clinical practice and decision-making.

Responsibilities include data-driven workflow improvements, reporting, and high-level customer service within a team-driven environment. Strong problem-solving, communication, and ITIL-informed adaptability are required.

Qualifications

• Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.

Responsibilities

• Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice.
• Use data to support clinical decision-making and identify desired outcomes.
• Research, analyze and make recommendations for application workflow improvements and create reports using multiple reporting mechanisms.
• Provide Tier Two/high level customer service and promote team approach.
• Demonstrate ITIL concepts in daily work.
• Adapt to changing assignments and maintain up-to-date knowledge in area of specialty.

Skills

Problem solving

Critical thinking

Time management

Prioritization

Communication

MS Office

Education

Associate degree in clinical field

Tools

ITIL knowledge

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Gss National Campus
Location: Sioux Falls, SD
Address: 4800 W 57th St, Sioux Falls, SD 57108, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $26.00 - $41.50

Job Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.

Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills.

Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0272640
Job Function: Information Technology
Featured: No