Clinical Applications Lead — Systems Analyst II

Wakemed; Raleigh (NC); In loco; USD 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

WakeMed is seeking a Systems Analyst II, Clinical Applications to lead design, configuration, testing, and support of clinical software. You will partner with Information Services, clinical departments, and software vendors to ensure solutions enhance patient care and operations.

You will analyze workflows, gather requirements, and drive enhancements across the application lifecycle, delivering documentation, training resources, and upgrades.

Competenze

• Bachelor's or Associate's degree in a related field preferred.
• Minimum of 3 years of experience in Systems Analysis or healthcare IT.
• Experience analyzing workflows, gathering business requirements, configuring applications, testing solutions, and supporting application lifecycles.
• Strong problem-solving, communication, and customer service skills with the ability to work with technical and non-technical stakeholders.
• Professional certification, licensure, or registration related to the field of practice is preferred.

Mansioni

• Lead the design, configuration, testing, implementation, and ongoing support of assigned clinical applications and system enhancements.
• Analyze customer requests, department workflows, and business requirements to develop and implement effective technology solutions.
• Provide Tier 2 application support by investigating, troubleshooting, and resolving complex system and application issues.
• Collaborate with operational leaders, end users, and vendors to improve workflows, optimize system functionality, and support informed decision-making.
• Create and maintain application documentation, reporting specifications, and educational resources while supporting system upgrades and change management initiatives.

Conoscenze

Systems Analysis

Healthcare IT

Stakeholder comms

Application configuration

Formazione

Bachelor's degree

Associate's degree

Descrizione del lavoro

WakeMed is seeking a Systems Analyst II, Clinical Applications to lead design, configuration, testing, and support of clinical software. You will partner with Information Services, clinical departments, and software vendors to ensure solutions enhance patient care and operations.

You will analyze workflows, gather requirements, and drive enhancements across the application lifecycle, delivering documentation, training resources, and upgrades.