Clinical Application Specialist

Arcare; Searcy (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401(k) retirement plan with company —

Paid vacation and sick time

Job summary

Arcare is seeking a Clinical Application Specialist to support and optimize our EHR, PACS, Pharmacy and clinical systems. You will analyze needs, configure workflows, and ensure accuracy of patient data and billing configurations while collaborating with clinical and IT teams.

This full-time role offers training, user support, and involvement in upgrades, with a focus on regulatory compliance and operational efficiency across our rural Arkansas network.

Qualifications

• Associate degree or nursing credentials with 2–4 years of related experience.
• Familiarity with current healthcare IT technologies and products.
• Experience with EHR, PACS, and clinical workflow configuration is a plus.

Responsibilities

• Analyze clinical and operational needs and propose viable solutions.
• Configure and maintain workflows, templates, orders, schedules and related system components.
• Ensure system consistency by following established standards and procedures.
• Troubleshoot clinical systems issues and resolve data-related problems.
• Support system upgrades, testing, and validation of new functionality.
• Coordinate with clinical staff, leadership and IT to implement enhancements.
• Maintain patient data accuracy in clinical, scheduling and billing configurations.
• Provide end-user training and ongoing support.
• Assist with report requests and support compliance reporting.
• Manage user access, security roles and audit-related requests.

Skills

Clinical systems knowledge

Problem solving

Team collaboration

User training

Education

Associate degree in healthcare IT

Nursing credentials (LPN or higher)

Tools

EHR systems

PACS

Pharmacy systems

Laboratory information systems

Job description

Job Title

Clinical Application Specialist

Job Type

Full-time (Monday-Friday, 8:00 AM - 5:00 PM)

Position Summary

The Clinical Application Specialist is responsible for the support, configuration, maintenance, and optimization of the organization’s Electronic Health Record (EHR) system, PACS, Pharmacy, Lab, and other clinical applications. This role analyzes clinical and operational needs, implements system solutions, and provides ongoing support to ensure the clinical systems effectively supports patient care, regulatory requirements, and operational efficiency.

Essential Functions

• Analyzes clinical and operational business needs and recommends appropriate solutions.
• Builds, configures, and maintains workflows, templates, orders, charges, schedules, and related system components.
• Ensures the consistency and maintainability of the clinical systems by following established standards and procedures.
• Troubleshoots clinical systems issues and resolves system, workflow, and data-related problems.
• Supports system upgrades, testing, and validation of new functionality.
• Coordinates with clinical staff, leadership, and IT teams to implement enhancements and changes.
• Maintains system accuracy related to patient information, clinical data, scheduling, and billing-related configurations.
• Provides training and ongoing support to end users.
• Assists with report requests and supports operational, quality, and compliance reporting.
• Manages user access, security roles, and audit-related requests.
• Participates in education and continuous learning related to clinical systems functionality and best practices.
• Represents the IT Clinical Services team in meetings when appropriate.
• Other Duties as Assigned: Perform other duties as assigned by management.

Qualifications

• Associate’s degree in computer science, laboratory technology, a healthcare related field, or equivalent experience; or licensed nursing credentials (LPN or higher).
• 2-4 years of related experience.
• Familiarity with the most current technologies and products utilized in the industry.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

• Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.
• No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)
• Company-paid employee medical, dental, and vision insurance.
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.
• Company-paid life insurance and long-term disability coverage.
• 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.
• 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.
• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.
• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Equal Opportunity Employer

Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.