Clinical Admin Assistant II — Mon-Fri, 8am–5pm

ccf; Oklahoma; On-site; USD 42,000 - 62,000; Full time

Job summary

Join Cleveland Clinic Health System’s Main Campus in Cleveland as a Clinical Administrative Assistant II. You will support Primary Care Pediatrics by handling a high volume of calls, EPIC communications, and patient inquiries in a fast-paced environment.

Responsibilities include coordinating medical records, managing referrals, and scheduling, with a focus on accuracy and patient service. Full-time days, 8:00am-5:00pm, no weekends.

Qualifications

• High School Diploma or GED
• 3 years of administrative assistant experience in a professional setting
• Associate Degree or Bachelor's Degree may substitute two years of experience
• Experience with Electronic Medical Records
• Must complete EPIC training during first year
• Experience using Microsoft Office Suite products (Outlook, Word, Excel or PowerPoint)
• Experience may be assessed with an on-line Skills Assessment

Responsibilities

• Manage a high volume of incoming calls and EPIC communications.
• Triage patient inquiries and coordinate with physicians and nurses.
• Handle patient correspondence and scheduling tasks for efficient clinical operations.
• Coordinate external medical records management and entry of images into the EPIC system.
• Maintain physician clinic schedules and reconcile scheduling issues.
• Assist patients with check-in for virtual appointments and referrals.

Skills

Administrative experience

EPIC training/experience

MS Office proficiency

Education

High School Diploma or GED

Associate/Bachelor’s degree may substitute two years of experience

Tools

EPIC EMR

MyChart

MS Office (Word/Excel/Outlook)

Job description

Join Cleveland Clinic Health System’s Main Campus in Cleveland as a Clinical Administrative Assistant II. You will support Primary Care Pediatrics by handling a high volume of calls, EPIC communications, and patient inquiries in a fast-paced environment.

Responsibilities include coordinating medical records, managing referrals, and scheduling, with a focus on accuracy and patient service. Full-time days, 8:00am-5:00pm, no weekends.