Clinic Visit Coordinator – Organ Transplant Care

Fairview Health Services; Minneapolis (MN); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Tuition reimbursement

Retirement plan

Earned wage access

Job summary

Fairview Health Services in Minneapolis, MN seeks an In Clinic Visit Facilitator to support the Organ Transplant Care team. This 0.8 FTE position focuses on preparing patients, collecting medical information, stocking exam rooms, and assisting with scheduling and care coordination.

A patient-centered role requiring at least 1 year of customer service and comfort with technology. Preferred candidates include students in nursing, EMT, or HUC programs, with experience using Epic Health Records.

Qualifications

• At least 1 year of customer service experience.
• Proficient with technology (computers and smart devices).

Responsibilities

• Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
• Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit, patient reported medication review, vitals collection with automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies
• Supports the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.
• Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments.
• Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Skills

Customer service

Tech proficiency

Education

NA, EMT, or HUC program

Tools

Epic EHR

Job description

Fairview Health Services in Minneapolis, MN seeks an In Clinic Visit Facilitator to support the Organ Transplant Care team. This 0.8 FTE position focuses on preparing patients, collecting medical information, stocking exam rooms, and assisting with scheduling and care coordination.

A patient-centered role requiring at least 1 year of customer service and comfort with technology. Preferred candidates include students in nursing, EMT, or HUC programs, with experience using Epic Health Records.