Clinic & Urgent Care Operations Leader

Wesley Health Centers; Los Angeles (CA); Presencial; USD 120.000 - 150.000; Jornada completa

Descripción de la vacante

Wesley Health Centers in Los Angeles, East Hollywood, seeks a Clinic Administrator to plan, coordinate, direct and monitor operational and financial aspects of the clinic and urgent care. You will lead teams, manage patient flow, and ensure high-quality, cost-effective care while safeguarding PHI and maintaining compliance.

The role requires collaboration with lead providers and department supervisors to support services across primary care, urgent care, behavioral health, HIV programs, and

Responsabilidades

• Provide direction for daily workflows, patient intake, discharge, and flow optimization.
• Oversee clinic and urgent care operations with Clinical Supervisors.
• Communicate objectives and priorities to the team.
• Assist staff in meeting departmental goals and procedures.
• Foster teamwork to deliver high-quality, cost-effective care.
• Prepare capital equipment list; monitor activities; explain budget variances.
• Coordinate provider schedules and patient appointments.
• Monitor patient flow; EMR appointment system accuracy.
• Collaborate with Director of Clinic Operations to improve provider efficiency.
• Monitor space utilization and capacity with Medi-Cal enrollment projections.
• Increase visibility through community engagement.
• Participate in organizational and ad hoc committees.
• Communicate operational issues and improvement opportunities to leadership.
• Monitor patient satisfaction via surveys and feedback.
• Oversee patient grievances and ensure timely resolutions.
• Ensure customer service standards are met.
• Ensure PHI confidentiality and HIPAA compliance.
• Provide front office coverage as needed to support operations.
• Ensure encounters are completed and billed timely.
• Perform weekly cash deposits and maintain records.
• Conduct staff evaluations and maintain checklists.
• Review and approve timesheets by deadlines.
• Submit reimbursement forms to supervisor for review.
• Monitor and order supplies to prevent shortages within budget.
• Organize monthly staff meetings and daily care-team huddles.
• Develop corrective actions in response to audits.
• Coordinate with Medical Records for timely access to records.
• Maintain a professional, respectful, collaborative work environment.
• Adhere to safety, regulatory requirements for a safe environment.
• Participate in safety and compliance training.
• Use equipment and supplies safely per standards.
• Maintain infection control and emergency preparedness awareness.

Descripción del empleo

Wesley Health Centers in Los Angeles, East Hollywood, seeks a Clinic Administrator to plan, coordinate, direct and monitor operational and financial aspects of the clinic and urgent care. You will lead teams, manage patient flow, and ensure high-quality, cost-effective care while safeguarding PHI and maintaining compliance.

The role requires collaboration with lead providers and department supervisors to support services across primary care, urgent care, behavioral health, HIV programs, and