Clinic Site Supervisor

Midwest; Lakeville (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Midwest ENT is seeking a Site Supervisor to lead day-to-day clinic operations across ENT, Allergy & Asthma, and Facial Plastics. You will collaborate with physicians and staff to deliver a world-class patient experience, while driving efficiency and compliance in a growing healthcare setting.

The role offers weekday hours (Mon-Fri, 8am-5pm) with a focus on leadership development, mentorship, and cross-functional teamwork within a patient-centered environment.

Qualifications

• 3+ years of healthcare experience.
• 1+ year of experience using electronic medical records software.
• Valid Driver’s License.

Responsibilities

• Monitor clinic flow and identify areas for improvement to ensure high-quality care and efficient clinic operations.
• Oversee clinical performance and ensure compliance with regulations, quality assurance, safety, confidentiality, and EMR documentation.
• Solicit physician feedback, address patient and staff concerns, and monitor service effectiveness.

Skills

Healthcare experience

Leadership potential

Quality focus

Education

High School Diploma with post-secondary education

Tools

Electronic Medical Records (EMR) software

Valid Driver's License

Job description

Description

Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare.

This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Allergy & Asthma, and Facial Plastics. Your role as a Site Supervisor will allow you to serve the community, simplify healthcare, and help to provide creative solutions to ensure a world class experience. You'll join a creative and passionate team of physicians and clinical staff. This role offers plenty of opportunity to grow your skills as a leader and expand your knowledge in healthcare!

RESPONSIBILITIES:

• Monitor clinic flow and identify areas for improvement to ensure that patients receive high-quality care, and that the clinic runs efficiently.
• Oversee clinical performance and ensure compliance with established regulations and standards, including quality assurance, safety, confidentiality, and electronic medical record documentation, to the standards set by physician leadership.
• Solicit physician feedback, monitor the effectiveness and efficiency of services, and promptly address patient and staff concerns.
• Coordinate and implement onboarding and training plans to ensure all employees are sufficiently trained and equipped to perform their duties.
• Schedule staff to ensure adequate coverage and efficient use of resources.
• Responsible for analyzing staffing patterns and partnering with Clinical Operations Manager to evaluate and select talent.
• Provide feedback and guidance to staff to ensure they perform their duties effectively and efficiently.
• Monitor and oversee ordering clinical supplies and equipment to ensure proper inventory.
• Collaborate with other departments to ensure that the clinic operates smoothly and efficiently.
• Other duties as assigned.

Requirements

BASIC QUALIFICATIONS

• High School Diploma with post-secondary education
• 3+ years of healthcare experience
• 1+ year of experience using electronic medical records software
• Valid Driver’s License

PREFERRED QUALIFICATIONS

• Experience in a specialty care clinic
• 1+ year of clinical supervisory experience

Midwest Culture

Here at Midwest ENT, we are committed to respecting every person, acting with integrity, and owning our outlook. We provide our employees with a comfortable and productive work environment that is patient focused, and relationship based. We take responsibility for reinforcing the strength, health, and safety of the communities in which we work and live.

Mentorship & Career Growth

Our team is dedicated to supporting and empowering new team members. Our team has a wide range of experience levels and tenures. We are focused on building an environment that supports knowledge sharing and mentorship.

Work/Life Balance

Our team puts a high value on work-life balance. We believe finding the right balance between your personal and professional life is important.

• We offer a Monday-Friday schedule.
• Our business hours are from 8am-5pm.
• We also provide paid holidays, vacation and sick time.
• All employees are also provided a paid personal health day annually.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.