Clinic Service Representative Cardiology

Henry Ford Health; Jackson (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Henry Ford Health in Jackson, MI seeks a Medical Assistant for Family Medicine in the Cardiology department. The role involves patient registration, check-in/out, preregistration, insurance verification, and cash collection. Strong interpersonal and computer skills are essential in a fast-paced clinic setting.

The position requires a High School Diploma and familiarity with clinic operations; teamwork and punctuality are expected to ensure smooth patient flow and service excellence.

Qualifications

• Must have high school diploma or equivalent.
• Experience in a clinic environment preferred.
• Able to perform calculations and complete forms.
• Familiarity with computer information system.
• Strong organizational skills and punctual.

Responsibilities

• Register patients and assist with face-to-face check-in/out.
• Handle preregistration, insurance verification, and cash collections.
• Perform chart reconciliation and patient discharge.
• Provide excellent customer service to patients and staff.

Skills

Interpersonal skills

Computer skills

Multitasking

Team player

Education

High School Diploma

Tools

Electronic health records

Job description

Job Description

Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.

Posting Title: Medical Assistant - Family Medicine

Department

Cardiology

309 Page AveJackson, MI 49201

Work Schedule

Contingent

Qualifications:

EDUCATION AND EXPERIENCE REQUIRED: High School Diploma or equivalent. Required to perform calculations, complete forms, extensively utilize computer information system. Familiarity with clinic environment preferred. Demonstrated ability to work with detailed information. Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Ability to work successfully in a fast-paced environment with frequent interruptions. Ability to work within a team setting and be supportive of team members. Successful completion of yearly competencies. Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi-task.