Clinic Scheduling/Registration

trusthchs; Britt (IA); On-site; USD 33,000 - 42,000; Full time

Job summary

trusthchs seeks a front desk receptionist to greet patients, collect insurance and ID information, and manage registrations in the electronic health record system. You will assist with scheduling, payments, and related tasks to ensure smooth clinic operations.

The role requires strong customer service, basic computer skills, and the ability to multitask in a fast-paced medical office setting. Some travel to nearby locations may be required.

Qualifications

• High school diploma or equivalent required; prior clinical office experience preferred.
• Strong customer service, computer proficiency, and multitasking abilities are essential.
• Experience with telephone etiquette and teamwork is important for success.

Responsibilities

• Greet patients and collect required information including insurance and ID.
• Register and schedule patients in the electronic health record system.
• Handle payments and assist with patient appointments as needed.

Skills

Customer service

Computer skills

Telephone etiquette

Education

High school diploma or equivalent

Job description

RESPONSIBILITIES:

• Responsible for greeting patients, obtaining required information to include insurance and identification, answering phones and transferring calls appropriately, competent in registering and scheduling patients in electronic health record, collection of payments and preparing any additional items as requested for patient appointments.

HOURS:

Full-time, 80 hours a pay period, Monday–Friday. Primary location will be the Britt Medical Clinic but must be willing to travel to other locations if needed.

QUALIFICATIONS:

High school graduate or equivalent. Previous experience in a clinical office setting and medical terminology preferred. Must have excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and ability to work well with others as a team.

PHYSICAL REQUIREMENTS:

Must be able to read and sit continuously. Must have good visual and auditory abilities. Must be able to handle frequent interruptions.