Clinic Scheduling/Registration

Hancock County Health System; Britt (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hancock County Health System in Britt, IA seeks a full-time front desk registrar to greet patients, collect insurance and ID information, and assist with scheduling in the electronic health record. Responsibilities include answering phones, transferring calls, collecting payments, and preparing items for each patient appointment, all while delivering excellent customer service, organization, and teamwork.

The primary location is the Britt Medical Clinic, with occasional travel to other clinics

Qualifications

• High school graduate or equivalent.
• Previous experience in a clinical office setting and medical terminology preferred.
• Excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and teamwork.

Responsibilities

• Greeting patients and obtaining required information including insurance and identification.
• Answering phones and transferring calls appropriately.
• Registering and scheduling patients in the EHR.
• Collection of payments and preparing any additional items for patient appointments.

Skills

Customer service

Computer skills

Telephone etiquette

Teamwork

Organizational skills

Multi-tasking

Medical terminology

Education

High school diploma or equivalent

Job description

RESPONSIBILITIES:

Responsible for greeting patients, obtaining required information to include insurance and identification, answering phones and transferring calls appropriately, competent in registering and scheduling patients in electronic health record, collection of payments and preparing any additional items as requested for patient appointments.

HOURS:

Full-time, 80 hours a pay period, Monday–Friday. Primary location will be the Britt Medical Clinic but must be willing to travel to other locations if needed.

QUALIFICATIONS:

High school graduate or equivalent. Previous experience in a clinical office setting and medical terminology preferred. Must have excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and ability to work well with others as a team.

PHYSICAL REQUIREMENTS:

Must be able to read and sit continuously. Must have good visual and auditory abilities. Must be able to handle frequent interruptions.